Supervisor - Beverage

Morongo Casino Resort & Spa Cabazon , CA 92230

Posted 3 days ago

Description:

SUPERVISOR - BEVERAGE JOB SUMMARY:

Under direction from the Beverage Shift Managers, responsible for the day-to-day operation of this unit, ensuring the utmost in Customer Service.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Supervise beverage day-to-day operations as directed by the Beverage Shift Managers.

  • Ensure that all beverage outlet areas are maintained at a high level of cleanliness and sanitation.

  • Schedule weekly staff rosters.

  • Stock orders and stock control procedures.

  • Cash handling, supervision and checking procedures.

  • Setting standard of health and hygiene and service delivery.

  • Ensure excellent customer service delivery.

  • Performs other job related duties as assigned.

SUPERVISORY RESPONSIBILITIES:

  • Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities.

  • Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.

Requirements:
QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Must possess a pleasant voice and a cooperative and happy personality. This includes tactful treatment of irate persons.

Ability to develop and maintain a pleasant and effective working relationship with staff and guests. Knowledge of supplies, equipment and/or services ordering and inventory control. Ability to plan work schedules and assign duties, ability to provide or arrange for training.

Ability to understand, follow and enforce safety procedures. Ability to supervise and train assigned staff. Knowledge of maintenance and care of culinary facilities, equipment, supplies and materials. Knowledge of organizational structure, workflow and operating procedures.

EDUCATION and/or EXPERIENCE:

High School Diploma or GED required. Five (5) years restaurant/bar experience or three (3) years in restaurant management.

LICENSES, CERTIFICATES & REGISTRATIONS:

Valid driver's license. Ability to pass a NIGC key license background. Ability to obtain a food handler's card.

LANGUAGE SKILLS:

Tact and diplomacy are essential in all cases. Ability to interpret documents such as rules and regulations, instruction and procedure manuals. Fluency in English is required.

MATHEMATICAL SKILLS:

Ability to add and subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals, ratio and percentages.

REASONING ABILITY:

Must reason with people effectively yet cordially. Professional demeanor and optimism are essential.

Must cope with a fast-paced work environment. Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing duties of this job, the employee is regularly required to sit, use hands to handle or feel, and talk or hear. The employee is occasionally required to stand, walk, reach with hands and arms, and stoop or crouch.

The employee must occasionally lift and/or move up to 25 pounds. Position involves functioning in a kitchen environment. This work involves limited manual labor, and occasional lifting and/or moving up to 50 pounds.

The employee must have the ability to hear and speak. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work involves moderate exposure to unusual elements such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors and/or loud noises.

WORKING HOURS:

Working hours may include scheduled shifts Monday through Sunday. Normal work schedules may vary based on business needs.

Position may require availability for evenings, weekends, holidays and special events. Typical workweek is 40 hours. Position may require overtime.

INDIAN PREFERENCE:

We are an Equal Opportunity Employer while practicing Native American preference according to law.



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Supervisor - Beverage

Morongo Casino Resort & Spa