Supervisor, Accounts Receivable

Delta Dental Plan Of Arkansas Sherwood , AR 72120

Posted 4 days ago

A million smiles must know something! For more than a quarter of a century, Delta Dental of Arkansas has been providing innovative, high quality and affordable dental and vision benefits for employers and individuals in Arkansas. We have been voted one of Arkansas' Best Places to Work six years in a row and are now recruiting great people like you to start a career with us!

Some of the great benefits Delta Dental offers:

  • Competitive pay with bonus opportunities

  • Excellent insurance package including fully paid dental, short term disability, long term disability, and life insurance

  • Education assistance

  • 401(k) matching and profit sharing plan

Job Summary:

To supervise the Accounts Receivable function ensuring that the team, as well as, Company goals and objectives are met as it relates to the billing function. This position reconciles assigned group billing discrepancies and payments received through lockbox ensuring proper posting to the A/R, serves as the departmental point of contact for daily billing activities, and is responsible for solving problems and escalating issues, as necessary.

Primary Job Responsibilities:

  • Interviews, hires, evaluates, manages, and develops staff in order to ensure accountability for achievement of departmental goals and objectives. Communicates job expectations; monitoring and reviewing job contributions; plans and reviews compensations actions; enforces policies and procedures for the team. Responsible for monitoring staff's time through payroll system ensuring time cards are complete for final approval.

  • Collaborates with the Manager to implement production, productivity, quality, and customer service standards. Responsible for overseeing routine day to day activities of the team, ensuring all deadlines are met, promptly resolving routine issues, and escalating issues to Manager as necessary.

  • Responsible for overseeing administration of:

  • Delinquency processes by ensuring processes are run timely and letters are mailed efficiently.

  • All weekly and monthly billing cycles ensuring the accuracy and timeliness of these critical business processes.

  • Accurate month end receivable and revenue reporting.

  • Researching, analyzing, and troubleshooting of system issues related to Accounts Receivable; initiates action to correct and follows up to ensure correction has been completed or escalation to the Manager as necessary.

  • Accurate recording and application of cash payments.

  • Monthly work paper process in support of balances within the general ledger, particularly accounts receivable.

  • All billing cycles ensuring deadlines are met and balancing procedures are complete.

  • Review and approve manual adjustments to the Account Receivable system for up to $500.

  • Implements new or improves current processes through automation to reduce or eliminate manual workflows.

  • Coordinates projects and training related to implementing new or improving current processes to reduce manual workloads and gain efficiencies wherever possible.

  • Responsible for working assigned group load and reconciling payments received through lockbox to ensure proper posting in A/R based on generated billing; and maintains assigned delinquent accounts and appropriate collection procedures with supporting documentation.

  • Participation in various financial audits.

Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above.

Minimum Qualifications:

Position requires a bachelor's degree with relevant coursework in accounting with 3 years billing or accounting experience, 3 years insurance operations experience, and one year of supervisory experience. Will accept any suitable combination of education, training or experience.

Position requires advance experience working with 10-key, alphanumeric data entry, database, spreadsheet software, and word processing.

Employees are to adhere to department and corporate policies and procedures, serve internal and external customers and support the goal of other departments and the company.

This description is intended to indicate the general responsibilities and level of work difficulty that will be required of positions given this title, and should not be construed as declaring what the specific duties and responsibilities of any particular position should be. It is not intended to limit or in any way modify the right of management to assign, direct, and control the work of employees under their supervision. The use of a particular expression or illustration describing responsibilities shall not be held to exclude other responsibilities that are of similar kinds or levels of difficulty.


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Supervisor, Accounts Receivable

Delta Dental Plan Of Arkansas