Northern Westchester Hospital Mount Kisco , NY 10549
Supervises personnel responsible for the daily operations as they relate to Hospital access services departments/programs. Coordinates efforts among clinical personnel, case managers, administrative and support staff as needed. Ensures comprehensive authorizations are obtained for all services provided.
Supervises the department's day-to-day operations as they relate to Hospital billing, registration, admitting, and office management, as applicable.
Supervises, hires, trains, disciplines and evaluates the performance of staff. Ensures performance appraisals are completed in a timely manner.
Analyzes, recommends, implements and monitors approved work-flow changes.
Processes payroll maintaining employee records and work schedules while ensuring adequate coverage at all times.
Works with clinical personnel in obtaining authorizations and contacts insurance companies as needed.
Ensures compliance with DOH regulations as they pertain to completion and filing of death certificates and termination certificates.
Maintaining daily workflow in order to expedite processing while ensuring quality, accuracy, and customer service.
Monitors the inpatient and outpatient registrations for Quality Assurance.
Responds to concerns of patients, families, physicians and staff.
Recommends procedural and system changes to improve operational quality and efficiency. Actively participates in process improvement projects.
Performs related duties, as required.
ADA Essential Functions
High School Diploma or equivalent, required. Knowledge of Management, Computerized Systems, and Third Party Reimbursement as normally acquired through completion of a Bachelor's Degree in Health Care, Business or Public Administration.
Minimum of two (2) years progressively responsible related work experience supervising patient registration/patient accounting.
Knowledge of word-processing and spreadsheet software, required.
Strong interpersonal skills needed to facilitate encounters with patients, staff, nurses and physicians.
Ability to handle many situations simultaneously and to exercise sound judgment.