Supervisor, Academic Success & Tutoring Center (Astc)

Under the direction of the Dean of Academic Support Services and in collaboration with the faculty coordinators assigned to the Academic Success and Tutoring Center (ASTC) and other related academic support services, for example the Math Activities Center (MAC). The ASTC  Supervisor oversees, implements, and supervises the daily operations of the Center including: hiring and supervising tutors, setting hours of operation, and scheduling tutors and tutoring services at the three campuses. Develops and supervises tutoring services for all student support cohorts; prepares and maintains records, reports and statistical data for tutoring services. Recommends and directs students to Targeted Academic Persistence and other programs for follow-up services.

• In consultation with the Dean of Academic Support Services and the assigned faculty, develop and implement the strategic direction of the ASTC that will meet the needs of the college and students;

• Supervise, advise and assess tutors, TAs, and staff assigned to the ASTC;

• Work collaboratively with tutoring and academic support services offered campus wide; to effectively support student tutoring needs, provide training and monitor student progress.

• Identify and coordinate training and workshops for student tutors, TAs, and staff, utilizing best practices that honor equity, diverse learning styles, and Universal Design in Learning (UDL);

• Establish and maintain ASTC budget, monitor budget expenditures, collect data and produce reports;

• Plan, organize, and supervise the daily activities of the ASTC; assign tutoring schedules, maintain student tutor and tutee attendance and work records and submit timesheets for monthly payroll.

• Plan, coordinate and facilitate academic support workshops each semester; schedule discipline-specific workshops to be facilitated by discipline faculty;

• Monitor and evaluate tutoring and academic success services at the Centers;

• Collaborate with faculty assigned to the ASTC and other academic support services to recruit, hire, and train peer tutors, ensuring that stated and reasonably anticipated student needs for tutorial support services are adequately met;

• Provide direction to individual and group tutors in both the ASTC and other academic support services on academic skills and learning strategies; recommend appropriate interventions to improve tutoring performance and student outcomes;

• Follow up with tutors and tutees to implement suggested actions or strategies;

• Advise faculty assigned to teach the tutoring course of student tutor training needs;

• Create and implement workshops and programming to meet the needs of ASTC staff, student tutors and tutees;

•  Develop and maintain program information and content (web page, brochures, etc.) for the ASTC and other identified Academic Support Services as directed by the Dean.

• Promote ASTC and academic support services through outreach efforts both on and off campus.

• Assist in maintaining a fair and open work environment in accordance with the College's commitment to teamwork, mutual trust and respect;

• Perform other related duties as assigned.

A Bachelor's degree from a regionally accredited institution; at least one year of experience supervising, developing, or implementing academic support services, or serving as a teaching or instructional assistant at the college level.

AND

Demonstrate sensitivity to persons with diverse socio-economic, cultural, and ethnic backgrounds, including the disabled.

Preferred: A Master's degree from a regionally accredited institution and experience with of learning centers, supplemental instruction, or teaching assistant programs, or applied knowledge of pedagogy/andragogy in a college setting.OTHER SKILLS & COMPETENCIES:

• Ability to supervise, direct, and work collaboratively with faculty, staff, and students;

• Ability to accurately complete paperwork, interpret and adhere to policies, regulations, and Education Code;

• Ability to collect data and generate reports from the attendance monitoring system; to track and code student tutoring in accordance with state attendance accounting regulations, and to compile data on student usage and outcomes.