Supervisor (04359) - 1100 Armory Drive

Company Description

Job Description

Conduct "Pre-planned" Coaching and Mentoring of GMs, AMs and crew

• Plan on-the-job coaching objectives before each store visit using store planning tool

• Provide "suggestive" on-the-job coaching of key operations and management skills to GMs, AMs and crew

• Conduct Annual Performance Appraisals

• Provide "positive, constructive, and actionable" feedback

• Provide professional develop and career track mentoring to GMs and AMs

Achieve Operational Excellence in all stores using structured approach

• Reinforce execution of key company policies and standards

• Identify and diagnose most important ongoing operational gaps in under performing stores

• Develop formal action plans to resolve gaps

• Coordinate field support resources (Field Trainer, Human Resources, Operations Evaluator) where required

Financial Oversight and Review Meetings

• Review key financial variables as part of store visit "pre-planning"

• Analyze and track key financial/operational data to derive meaningful business insights

• Develop short executive presentations (e.g. MS Excel/Powerpoint) to communicate key trends and results

• Present financial/operational weekly updates during Market Leader and area GM meetings

• Ensure stores are meeting operating plan through the use of P/L reviews and quarterly business reviews.

Take Leadership role in Market Development activities to drive AWUS growth

• Coordinate with Market Leader and field support to develop market business plans

• Drive the development and execution of Local Store Marketing

• Coordinate field support resources (Market Specialists) to execute LSM initiatives

• Empower GMs to take leadership role in executing LSM (e.g. develop relationships in schools, community, etc.)

• Coordinate with Market Leader to identify and pursue "new" AWUS growth opportunities

Qualifications

• Bachelor's Degree preferred

• Minimum 3 years multi-unit experience in restaurant/retail industry

• Experienced in ensuring operational effectiveness for multi-unit organi

Qualifications

Additional Information