Supervising Communications Technician (County Promotional)

This recruitment is only open to County of San Bernardino, Fire Department, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX), or intern position. Former PSE, WEX, or interns are eligible to apply up to 6 months from the end of their assignment.

• County employment must be clearly listed in your work experience.*

The Innovation and Technology Departmentis accepting applications for Supervising Communications Technicianfor the

Telecommunication Services Division.

This position is characterized by the full supervisory responsibility over a specialized Telecommunication Services Division unit, including: telecommunication services repair; telecommunication services system support; or telecommunication services installation team(s). Responsibilities could include supervising the assembling, installing, programming, maintenance, and/or repair of the voice and data communications systems, Cisco VoIP hardware and software, power systems, and ancillary equipment.

The position will be responsible to provide instruction on safety and technical procedures; develop and implement training plans; conduct field surveys; estimate programming cost and installation/repair costs of communications equipment; recommend whether to repair or replace parts and equipment; communicate with vendors and customers; perform audits to ensure accurate records; examine job orders/time accounting records to verify correct billing information; and prepare various reports and correspondence.

This position class is characterized by responsibility to supervise staff assigned to one of several specialty areas of the Telecommunication Services Division. This recruitment may be utilized to fill any of the specialty technology unit positions as needed.

For a more comprehensive listing of job duties for this classification, please refer to the

Supervising Communications Technician job description.

EXCELLENT BENEFITS!!!

This position offers competitive County benefits! Click the image below to learn more.

CONDITIONS OF EMPLOYMENT

Pre-Employment Process:Incumbent must successfully complete a background investigation (fingerprinting and work history/education check) in addition to a job-related physical exam, including a drug test.

Working Conditions:Employees are subject to On-Call duties, 24-hour call back, and may be asked to work during unusual hours, inclement weather and other adverse circumstances. Duties may include working in confined spaces and climbing ladders to install, inspect and maintain equipment.

Travel: Employees will be required to make provision for transportation. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation.

Sponsorship:Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

REQUIRED EXPERIENCE:Three (3) years of experience, within the last eight (8) years, as a lead worker installing, maintaining, and repairing voice and data systems.

• AND-

REQUIRED EDUCATION:Thirty (30) semester (45 quarter) units of post-high school coursework in telecommunications, electronics, or a closely related field ORspecialized technology courses or certificate programs with 450 hours of classroom instruction.A list of related coursework must be submitted with the application.

Substitution:An additional one (1) year of qualifying experience may be substituted for the required education.

Desired Qualifications

The ideal candidate will demonstrate strong interpersonal, customer service, and communication skills; be a team player with the ability to achieve goals through influence, collaboration, and cooperation; and possess strong problem solving and analytical skills.

Experience and knowledge in Telephony and Data Infrastructures, Cisco VoIP, Cisco UCS servers, UCM and Unity Connection, Networking, Nortel-Avaya PBX and Call Pilot is desirable.