Introduction YOU MUST BE AN ALAMEDA COUNTY EMPLOYEE TO APPLY THIS IS A NEW PROMOTIONAL ASSEMBLED EXAMINATION The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.
Qualified applicants must be current county employees and have completed the equivalent of six months of continuous service following a regular appointment in the Alameda County classified service (non-classified includes the District Attorney's Office, the Medical Center, and the Superior Court) byTuesday, August 28, 2018.
A regular appointment does not include provisional, TAP (Temporary Assignment Pool), or STEP-UP appointments.
Applications must be in the possession of the Human Resource Services Department by 5:00 p.m.
on the Last Day for Filing.
Applications will only be accepted on-line.
DESCRIPTION THE AGENCY The Alameda County Social Services Agency (SSA) is comprised of 2,200 men and women working collectively and in partnership with community-based organizations to serve the needs of the community.
Services are provided through four departments: Administration and Finance, Adult and Aging Services, Children and Family Services, and Workforce and Benefits Administration.
The Agency assists approximately 11.3 percent of Alameda County's residents.
Benefits programs contribute over $278 million to the local economy through cash assistance and CalFresh (formerly known as Food Stamps). Every month, more than 52,000 people receive CalWORKs (assistance for families with children), CalFresh and General Assistance.
Every month health insurance is made available to more than 78,000 people through the Medi-Cal program.
More than 11,000 frail, elderly and disabled individuals receive in-home care, adult protection and support managing their affairs monthly and 16,000 seniors will receive services through the Area Agency on Aging throughout the year.
3,700 children are in foster care.
More than 1,600 reports of child abuse or neglect are filed with SSA each month.
Emergency shelter is made available to 415 people nightly.
THE POSITION Under direction, to supervise a unit of Appeals Officers engaged in researching, preparing, and presenting the Social Services Agency's case in the State Department of Social Service fair hearing appeals; and to do related work as required.
THE IDEAL CANDIDATE The ideal candidate for this position will possess the following: Ability to make sound decisions that take into account objectives, risks, implications, and agency and governmental regulations.
Have remarkable organizational skills, including the ability to prioritize tasks and accomplish multiple projects simultaneously; readily readjusts priorities to respond aptly to pressing and changing demands.
Excellent ability to provide timely guidance and feedback to lead and develop staff with knowledge/skills needed for accomplishing work.
Exceptional communication skills both orally and in writing, and the ability to communicate effectively with diverse audiences.
Use a variety of approaches to manage and resolve concerns, disagreement, and conflict.
MINIMUM QUALIFICATIONS Either I Experience: The equivalent of two years full-time experience as an Appeals Officer in the Alameda County Social Services Agency Welfare Fraud Division.
Or II Education: Possession of a bachelor's degree in Social Science from an accredited college or university.
And Experience: The equivalent of three years of full-time experience representing a recognized public service agency in fair hearing appeals by welfare recipients; or similar experience which involved administrative, legal, or quasi-legal research and analysis, writing reports, opinions, recommendations or similar instruction; and presentation of arguments before a hearing officer.
NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.
KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: Current Federal, State, and local rules and regulations.
Appeals procedures and policies common to public assistance agencies.
Provisions of the California Welfare and Institutions Code, the Social Security Act, and other pertinent legislation in the field of public welfare, and the principles of supervision and training.
Abilities: Planning, organizing and directing the work of others.
Establishing and maintaining cooperative working relationships with others.
Readily reading and understanding material delivered in written and verbal form.
Compiling statistical reports.
Writing in a clear and logical manner.
HMO & PPO Plans Dental
HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts
Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits
Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 11 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave Catastrophic Sick Leave Employee Mortgage Loan Program Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g.
At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g.
theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.
This provides a brief summary of the benefits offered and can be subject to change.
Non-exempt management employees are entitled to up to three days of management paid leave.
Exempt management employees are entitled to up to seven days of management paid leave.
Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email.
Please add @acgov.org and as accepted addresses to any email blocking or spam filtering program you may use.
If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments.
You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you.
All email notices that will be sent to you will also be kept in your personal online application account.
You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.
Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied.
The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.
NOTE: All notices are generated through an automated email notification system.
Replies to the email box are routed to an unmonitored mailbox.
All notices are generated through an automated email notification system.
Replies to the email box are routed to an unmonitored mailbox.
If you have questions please go to our website at You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.
Ione Bell, Human Resources Analyst II County of Alameda Human Resource Services ALAMEDA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER.
Closing Date/Time: 8/28/2018 5:00:00 PM
County Of Alameda