Superior Court Clerk

Overview

InteLogix is seeking a Superior Court Clerk to join our organization. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal candidate will have excellent communication skills, problem solving abilities and a customer-focused mindset.

Who we are:

At InteLogix, we know that with the right support, people and clients have the power to progress in incredible ways. For over 65 years, InteLogix has been trusted by a diverse portfolio of clients to provide a full suite of contact center solutions. With over 7,000 employees throughout the Americas and the Philippines, we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation.

What's the role about?

If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you!

In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.

• Are you energetic, enthusiastic with an engaging personality?
• Are you driven to deliver effective results while providing excellent customer service?
• Do you have extraordinary communication skills?

What's in it for YOU?

• Paid Training

• Medical, Dental, and Vision Insurance

• Paid Time Off

• Employee Discounts

• Full-time, non-seasonal

• Career Advancement

• Early access to earned wages via PayActiv

• Access up to 50% of earned wages (capped at $500 per pay period)

• Salary Range: Up to $20.000/hour pay is determined by scope of responsibility within the role, your experience, location and other job related factors

Responsibilities

• Work onsite at the assigned superior court to represent InteLogix

• Maintain positive client relations by providing courteous and professional assistance

• Assist defendants by providing information regarding their cases and answering inquiries

• Accept payments on cases referred to InteLogix, accurately document account information, and ensure appropriate processing

• Prepare and make daily bank deposits or arrange for courier services; securely manage all funds

• Process postdated checks and unidentified payments according to established guidelines

• Arrange court appearances before Comissioners/Judges as requested

• Handle/process abstract release requests for customers

• Identify delinquent cases suitable for placement with InteLogix

• Research disputed "AVR" accounts in the InteLogix system and document findings as system notes

• Provide additional assistance to court staff as needed

• All other duties/tasks as assigned

Qualifications

What We Look for in a Candidate:

• Must be 18 years of age or older

• High School Diploma or equivalent

• Clear and effective communication, both, orally and written

• Ability to multi-task

• Flexible schedule

• One year Superior Court Traffic Department or Traffic School experience is preferred

• One year of cash handling experience is preferred

• Ability to remain engaged throughout the entirety of your shift with minimal to no distractions

• Possess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone

• Superb attendance, so you can be there when our customers need us

All job offers are contingent upon completion of drug screen and background check.

InteLogix is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.