Sunglass Hut - Sales Supervisor

The Luxottica Group Montgomery , AL 36117

Posted 2 weeks ago

Requisition ID: 96105

Store #: 005039 Sunglass Hut

Position:Part-Time

Sunglass Hut is a global leader in the sale of premium sunglasses with over 2000 retail stores across North America. We offer competitive benefits, valuable training, and unlimited growth opportunities.

As part of an eyewear industry leader, Luxottica, Sunglass Hut has an energetic, fashion-forward culture and diverse career paths for all types of talented and driven people.

At Sunglass Hut, our mission is to be the premier shopping and inspiration destination for the top brands, latest trends and exclusive styles of high quality fashion and performance sunglasses.

Native Americans receive preference in accordance with Tribal law.

GENERAL FUNCTION

The Sales Supervisor is the ambassador of the Sunglass Hut Experience who spends the majority of the time on the sales floor, performing all functions relating to store operations and the customer experience, including completing sales transactions. The Sales Supervisor is responsible for maintaining the visual standards of the store.

The Sales Supervisor supports and manages behind the scenes work as necessary including scheduling (Macys Partial Staff), inventory management, and retail excellence.

The Sales Supervisor provides coaching and development to all Associates to ensure the flawless execution of The Sunglass Hut Experience.

MAJOR DUTIES AND RESPONSIBILITIES

  • Utilizes The Sunglass Hut Experience tools to consistently deliver sales plan and company objectives.

  • Achieves/exceeds the individual Sales Plan.

  • Leverages reporting tools to track individual results and identify wins and areas of opportunity.

  • Partners with the Store / Center Manager to continually coach and inspire the team to enhance store performance.

  • People work for people uses this philosophy to grow careers, encourage teamwork and retain talent through a development-focused environment.

  • Provides ongoing coaching for all Associates to support growth and development.

  • Creates an inspirational and motivating work environment that reflects the integrity of the brand.

  • Seeks out opportunities for self-development as defined in an individual development plan.

  • Creates an EMOTIONAL CONNECTION within the store team that translates into sales and ensures every Associate consistently delivers The Sunglass Hut Experience.

  • Spends a majority of the time on the sales floor.

  • Ensures every aspect of The Sunglass Hut Experience is impeccably executed throughout the store.

  • Continually coaches and develops the team to ensure consistent and absolute execution of The Sunglass Hut Experience

  • Acts as an ambassador for the Sunglass Hut brand.

  • Builds the Sunglass Hut brand by consistently executing the brand standards.

  • Adept at knowing the product and stays current on new merchandise and fashion trends.

  • Motivates, coaches and inspires the team to ensure they are the best possible brand ambassadors.

  • Ensures impeccable execution of operational policies and procedures and maintains brand standards.

  • Consistently coaches and develops the team to ensure retail excellence.

  • Communicates information regarding promotions, contests, and incentives to the team.

BASIC QUALIFICATIONS

  • High school diploma, or equivalent

  • Demonstrated expertise in every aspect of store operations

  • Detail-oriented

  • Critical thinking

PREFERRED QUALIFICATIONS

  • Previous customer service or retail experience

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please contact Talent Luxottica at 877-589-8253 (513-765-2256 outside of US) or email TalentLuxottica@luxotticaretail.com

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.Native Americans receive preference in accordance with Tribal law.

Retail Associate ; Retail Management; Sales Associate


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Area Supervisor

Ross Stores, Inc

Posted 3 days ago

VIEW JOBS 3/21/2019 12:00:00 AM 2019-06-19T00:00 GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed. ESSENTIAL FUNCTIONS: Maintaining Safe & Secure Environments: * Understands that safety is the number one priority and practices safe behaviors in everything they do. * Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. * Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area. * Removes clutter and ensures safe, clear egress to emergency exits. * Responsible for Customer safety including accident prevention, accident reporting and emergency procedures. * Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested. Customer Service: * Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Personal and Store Brand * Represents and supports the Company brand at all times. * Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times. * Keeps all areas of the Store clean, well-maintained, and merchandised to standard. * Responsible for daily trash removal. General Merchandising: * Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. * Responsible for receiving merchandise truck when needed. * Processes all merchandise with a sense of urgency. * Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.). * Responsible for cleanliness and organization of all Stockrooms. * Helps deliver and place merchandise on sales floor when all merchandise is processed. * Responsible for ensuring any back-stock is secured and processed to Company policy. * Responsible for merchandising of department including the back stock. * Responsible for the reduction of loss due to damage. * Ensures compliance to the monthly presentation guidelines in assigned area. * Responsible for floor moves and signing including promotional signing as needed. * Responsible for re-wraps as needed. Loss Prevention: * Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. * Ensures Public View Monitor (PVM) system is maintained properly. * Conducts "Code 50" package inspections. * Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Front End Supervision and Operations: * Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End. * Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time * Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for backups, lunches and breaks. * Ensures all equipment is working properly. * Maintains proper supplies and recovery for the Front End area. * Ensures go backs are expedited, properly scanned, security tagged and ticketed. * Teaches all Associates the "Scan and Bag" best practice. * Ensures salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks. Fitting Rooms: * Responsible for the maintenance and cleanliness of the Fitting Rooms. * Ensures all Fitting Room garment tags are audited and accounted for to Company policy. * Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed. Administrative Duties as Assigned by Store Manager: * Ensures Cash pulls and bank deposits are conducted to Company policy. * Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules. * Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed. * Other duties as assigned by Store Manager. COMPETENCIES: * Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent * Collaborates * Leading by Example * Communicates Effectively * Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: * Excellent verbal communication skills. * Fluency in English. * Prior Customer Service and supervisory experience preferred. * Familiarity with point-of-sale equipment and applications. * Ability to perform basic mathematical calculations commonly used in retail environments. * Ability to work evenings and weekends. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs. SUPERVISORY RESPONSIBILITIES: Retail Associates Stockroom Leads (where applicable) DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. '136914 Ross Stores, Inc Montgomery AL

Sunglass Hut - Sales Supervisor

The Luxottica Group