Sunglass Hut - Specialized Experience Manager- 3Rd St Promenade

The Luxottica Group Santa Monica , CA 90401

Posted 1 week ago

Requisition ID: 86661

Store #: 001769 Sunglass Hut

Position:Full-Time

Sunglass Hut is a global leader in the sale of premium sunglasses with over 2000 retail stores across North America. We offer competitive benefits, valuable training, and unlimited growth opportunities.

As part of an eyewear industry leader, Luxottica, Sunglass Hut has an energetic, fashion-forward culture and diverse career paths for all types of talented and driven people.

At Sunglass Hut, our mission is to be the premier shopping and inspiration destination for the top brands, latest trends and exclusive styles of high quality fashion and performance sunglasses.

Native Americans receive preference in accordance with Tribal law.

GENERAL FUNCTION

The Specialized Manager of Experience is a core member of the leadership team that drives Sunglass Huts success. The Specialized Manager works in partnership with the Store Director to oversee all of the daily functions of the Store, including selling, coaching, merchandising, talent acquisition and inventory control.

The Specialist Managers primary focus is ensuring flawless execution of The Sunglass Hut Experience.

MAJOR DUTIES AND RESPONSIBILITIES

  • Utilizes The Sunglass Hut Experience tools to consistently deliver sales plan and company objectives.

  • Achieves the individual sales plan.

  • Consistently drives sales by identifying opportunities to achieve Store goals.

  • Leads by example, coaches, mentors and inspires the team to enhance Store performance.

  • People work for people- uses this philosophy to grow careers, encourage teamwork, and retain talent through a development-focused environment.

  • Observes, coaches, develops and inspires the team to achieve sales results using the brand Coaching Model.

  • Provides feedback and coaching to Sales Consultants to improve their use of The Sunglass Hut Experience tool.

  • Sees out all development opportunities as laid out in an individual development plan or as specified by the Store Director.

  • Creates an emotional connection within the Store team that translates into sales and ensures every Associate consistently delivers the Sunglass Hut Experience.

  • Makes the Store an energetic, positive experience for customers.

  • Continually coaches and develops the team to ensures consistent and absolute execution of The Sunglass Hut experience.

  • Develops customer relationships through interaction and feedback.

  • Acts as an ambassador for the Sunglass Hut brand.

  • Builds Sunglass Hut brand by consistently executing the brand standards and the Sunglass Hut Experience.

  • Stays adept at knowing the product and stays curious on new merchandise and fashion trends.

  • Motivates, coaches and inspires their team to ensure they are the best possible brand ambassadors.

  • Demonstrates expertise in every aspect of the Store operations.

  • Ensures execution and adherence to all operational policies and procedures.

  • Ensures proper visual standards, inventory practices and merchandising practices are executed.

  • Continually coaches and develops their team to ensure retail excellence.

BASIC QUALIFICATIONS

  • High School Diploma

  • 1 year experience

  • Customer service/retail experience

  • Detail oriented

  • Ability to use critical thinking to deliver absolute execution of the operational components of the Store

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please contact Talent Luxottica at 877-589-8253 (513-765-2256 outside of US) or email TalentLuxottica@luxotticaretail.comWe are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.Native Americans receive preference in accordance with Tribal law. Retail Management


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Sunglass Hut - Specialized Experience Manager- 3Rd St Promenade

The Luxottica Group