Sudp Clinical Supervisor

Substance Use Disorder Professional (SUDP) Clinical Supervisor: We Care Daily Clinics

Baseline Salary: $93,500 - 99,500

Location: Auburn, Washington

About We Care Daily Clinics:

We Care Daily Clinics (WCDC) is a warm, welcoming, and modern facility that provides treatment for addiction in a person-centered environment located in Auburn. WCDC seeks to renew hope and purpose for those battling opioid use by removing barriers, providing a holistic approach to recovery, and utilizing evidence-based treatment to restore healthy living. Our top priority is to provide the highest levels of patient-centered care to those we serve.

WCDC is an Opioid Treatment Program (OTP) facility using FDA approved medication paired with behavioral health counseling. Our individual service plans are built around patients in a supportive, safe environment to create a personalized pathway to recovery. In addition to recovery, we also offer planned patient transportation and family and social support.

WCDC's first two mobile clinics launched October 2022 in Seattle and Tacoma. The mobile clinics offer the same evidence-based, quality treatment that is available at the Auburn clinic, including medication for opioid use disorder, behavioral health counseling, peer support, transportation, telehealth, and referral services. A third mobile unit will be launched later this year in the SODO district.

Job Description:

The SUD Clinical Supervisor shall serve as the leader among the counseling staff. The supervisor in this position serves as the primary contact for any daily operational questions or concerns that the Substance Use Disorder Professionals (SUDPs) or Substance Use Disorder Professional Trainees (SUDPTs) need to resolve. The supervisor will provide professional development, in-service education, training, and guidance in developing patients' self-identified barriers to treatment, individual service plans, interventions, and treatment goals. The supervisor will ensure patient safety while coordinating effective counselor caseload assignments, patient management, census growth, and quality assurance. The SUD Clinical Supervisor will report directly to the Clinic Administrator.

The SUD Clinical Supervisor will adhere to and value the philosophical priorities of the HARM Reduction Model, that Medication for Opioid Use Disorders is the preferred method of addressing opioid addiction and that every patient deserves to be treated with respect, compassion, and dignity.

Lead Responsibilities:

• Ensures implementation of all clinic policies and procedures; recommend policy and procedure updates and changes as necessary.

• Adhere to the Federal Guidelines for Opioid Treatment Programs as outlined by SAMHSA's federal opioid treatment standards in Title 42 of the Code of Federal Regulations Part 8 (42 CFR § 8) to satisfy opioid treatment program (OTP) requirements.

• Adhere to supervision requirements outlined in WAC 246-811-048 and WAC 246-811-049 Substance Use Disorder Professionals and Substance Use Disorder Professionals Trainees.

• Adhere to all of the confidentiality requirements and guidelines outlined in the 42 CFR, Part 2 federal regulations pertaining to substance use disorder treatment records.

• Understand and meet RCW 18.205, RCW 10.05.150, and RCW 46.61.502 requirements.

• Ensures security of medications, patient records and any other documentation required by the MSO, the FDA, DEA, HCA, DOH, Board of Pharmacy, MCOs and/or state agencies.

• Ensures that the clinic protects the rights and confidentiality of all patients to provide each patient with the required medical and clinical care.

• Responsible for editing and approving all counselor generated correspondence where patient identifying information is disclosed; and engage in co-signing all Substance Use Disorder Trainees' (SUDPTs) treatment notes; ensuring that agency confidentiality procedures are consistently being followed and that correspondence meets professional quality standards.

• Responsible for editing and approving counselor generated Discharge Summary reports.

• Review and approve self-identified barriers to treatment and individual service plans.

• Review and approve patient transfers to another level of care or to another counselor's care management.

• Review and approve patient incentive take-home dose requests.

• Oversee contingency management coordination.

• Coordinate and lead specialized group counseling sessions for patients as needed.

• Lead Treatment Team meetings to include review of patient's progress in treatment and status, hear and act upon patient grievances, appeal of administrative action and program non-compliance issues.

• Assist in the development of Treatment Team Rotation Schedules and provide technical assistance to counseling staff regarding Team issues.

• Keep Management Staff informed of current issues and potential problems affecting the counseling staff and/or direct patient counseling services, especially critical, urgent, or high-risk cases.

• Ensure compliance to clinic standards; coach, educate, or discipline as necessary.

• Assist to prepare for agency treatment/program audits (such as conducting patient chart reviews).

• Assist in the training and orientation of newly hired counseling staff.

• Maintain a strong policy knowledge of all applicable federal, state, and local rules, laws and regulations and maintains compliance.

• Knowledge and compliance with HIPAA policies and procedures.

• Participate in Federal and State substance abuse training and continuing education as needed to perform in the position safely and effectively.

• Interacts with all staff in a positive and motivational fashion supporting the company's mission and Best Practice Patient Experience.

• Provides direct supervision for the Counseling Department.

• Other duties as assigned.

Position Requirements:

Education:

• Academic training in the social service field and in the area of substance use disorder treatment is required in accordance with the qualifications for a Department of Health licensed Substance Use Disorder Professional (SUDP) as stipulated in the WAC.

• Documentation of 28 hours of training in clinical supervision approved by the Department of Health, the counselor is required to maintain this status and complete continuing education requirements throughout their employment.

• The counselor must also provide the agency with ongoing documentation of their current Washington Department of Health SUDP license credential throughout their employment.

Experience:

• Previous experience in a Supervisory/Management position required.

• Work experience in the social service field and in the area of substance use disorder treatment is required in accordance with the qualifications for a Department of Health licensed SUDP as stipulated in the WAC.

• Experience working in or with federal, state, and/or local government administrations preferred.

• Knowledge of contingency management, motivational interviewing, and other evidence-based practices for substance use disorders; ability to retain and engage patients.

• Opioid Treatment Program experience will be given hiring preference.

Physical Requirements:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job:

• A majority of the work shift is sitting at a desk in front of a computer.

• Will spend some time on feet while interacting with staff, visitors, etc.

• Should have the ability to lift and carry up to 25 lbs. as may be responsible for carrying heavy files or boxes.

Additional:

• The nature of this position is fast-paced in high-stress situations and conditions.

• Work closely with the VP of Operations, Clinic Administrator, Medical Director, Dispensary Manager, Continuous Improvement Manager, and various stakeholders.

• Computer literate, with basic knowledge of Microsoft Office Suite, and electronic medical records systems, as well as a high level of initiative in keeping current with technological change.

• Ability to establish and maintain effective working relationships with staff, patients, and outside contacts from a wide variety of ethnic, socioeconomic, and cultural backgrounds; good diplomatic skills, including strong conflict-resolution skills.

• Excellent interpersonal and communication skills.

• Excellent organizational and time management skills.

• Conducts all business activities in a professional and ethical manner.

• No history of alcohol or other drug misuse for 3 years prior to employment and does not display evidence of alcohol or other drugs while employed.

• Must be able to pass required background checks.

• Complies with and up-to-date with all other testing, screening and credentialing as required.

• Some evening hours may be required.

• Ability to travel as needed (minimal).

Characteristics of a We Care Daily Clinics Employee:

If you are:

• Patient-Centered

• Seeks to understand and effectively address the needs and challenges of our patients.

• Quality focused

• Focused on providing quality, evidence-based care to our patients. We utilize a proven model that pairs MOUD with behavioral health counseling in a compassionate environment.

• Highly motivated, detail oriented and organized, with the ability to thrive in a fast-paced environment.

• Committed to a holistic approach that removes barriers for patients, We Care Daily Clinics is the perfect place for the next step in your career.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. The requirements listed above are representative of the minimum knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to satisfactorily perform the essential functions of the job according to specific company requirements. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, disability, or marital status.