Tennessee Board Of Regents Harriman , TN 37748
Posted 2 weeks ago
Title: Success Coach
Employee Classification: Other Professionals
Institution: Roane State Community College
Department: Student Success
Campus Location: Roane State Community College
Job Summary
This position will provide holistic student support services and academic advising. The incumbent will guide students through the entire enrollment and advisement process which includes but is not limited to areas such as admissions, career counseling, financial aid, academic planning, academic advising, and class scheduling. This position will serve as a mentor and coach throughout the academic tenure of assigned student supporting them from enrollment to graduation (in collaboration with faculty advisors upon the student's completion of selection benchmarks).
Job Duties
Assist students in applying and admissions to the college
Assist students with career exploration and choice of academic major
Assist students in developing an Academic Plan for timely completion
Assist students in accessing resources for academic, financial and/or personal support
Serve as an academic advisor coach and mentor students providing support in academic career
Coordinate with college personnel to resolve personal and financial issues that are barriers to student success
Identify academically at-risk students and facilitate appropriate interventions
Maintain flexible schedule for student advisement appointments
Collaborate with faculty and staff on the delivery of support components
Assist students/faculty advisors with completing admissions, financial aid requirements and SAP appeals
Promote visibility of Student Success Coach through outreach to students and faculty
Collaborate on individual student success strategies with faculty advisors
This position will also cover Morgan County student appointments as needed
Participate in specialized training
Maintain detailed records
Minimum Qualifications
Required Qualifications
Bachelor's degree required; must obtain within first full term semester (summer semester not included)
Experience in at least one of the following areas: Advising, Admissions, Records, Financial Aid, Student Enrollment
Experience working with students in/out of the classroom
Proficient in Microsoft software (Word, Excel, PowerPoint, etc.)
Experience with Banner Software a plus
Experience with Banner Document Management System a plus
Must be willing to travel to other RSCC campuses
Preferred Qualifications
Previous counseling or case management experience
Previous experience working with adult learners
Higher Education experience
Academic Advising experience
Financial Aid Counseling/Processing experience
Admissions Counseling/Processing experience
Knowledge, Skills, and Abilities
Strong interpersonal skills
Strong communication skills
High energy
Strong organizational skills
Strong data collection and documentation skills
Capable of handling multiple projects
Strong self-discipline and motivation
Ability to handle a high level of stress and meet deadlines
Ability to adapt to a changing working environment
Ability to maintain high expectations while providing nurturing support in student interactions
Ability to work with multiple constituencies
Strong time management skills
Tennessee Board Of Regents