Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations, and have over 122 programs and over 3,510 employees across the country. And we're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.
As a part of the growing Telecare Family, we are now hiring for our residential substance use treatment services (SUTS) in San Jose. This program will serve adults in a unified approach to recovery from substance use and mental illness. In our 50-year history, Telecare has provided co-occurring capable mental health treatment in numerous licensed residential treatment environments as well as outpatient settings. The primary goal of substance use residential treatment in such a system is to stabilize the psychological, physical and social aspects of addiction while preparing the individual for successful treatment at lower ASAM Levels of Care.
Employment Status: Full Time, Part Time
3:30 pm, 3:00 pm
11:30 pm, 11 pm
The SUTS Counselor provides substance use treatment services to clients including individual and group counseling, family counseling, assessment, treatment and discharge planning, case management, linkages, referrals, and other supportive services to adults.
High school diploma or G.E.D. and two (2) years' experience in a drug and/or alcohol treatment environment; or one (1) year' experience for candidates with a certificate in drug and alcohol studies
Registered Alcohol and Drug Technician (RADT) credential with an alcohol and drug certifying organization approved by the Department of Health Care Services (DHCS)
Must maintain active status of licensure and continuing education as required by licensing board
Experience facilitating groups, conducting intakes and providing individual counseling with adult population
Demonstrated sensitivity to behavioral health issues and multi-cultural populations (e.g., exposure through family relationships, volunteering, or other previous experience(s) or coursework)
Strong focus and passion to provide excellent customer service
Must be at least 18 years of age
Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver's license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply
Certified Alcohol and Drug Counselor (CADC) credential with an alcohol and drug certifying organization approved by DHCS
Associate or Bachelor's degree
One-year practical experience in drug and alcohol or mental health field
Knowledge of the needs of individuals diagnosed with co-occurring disorders and substance abuse
Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders
Adheres to Drug Medi-Cal, DHCS, and Telecare Corporation's standards of care and timelines
Must meet minimum established productivity standards of direct client treatment services, including individual, group, collateral, and crisis services for clients
Conducts admissions, intakes, ALOCs, assessments, treatment plans, and discharge planning in support of client flow within the contractually specified timelines
Facilitates weekly process and education groups based on structured, evidence-based curriculum
Conducts individual, group, and family sessions per contractual obligations
Writes thorough and goal-oriented client treatments plans, assessments, and progress notes in accordance with current state and county regulations and statutes, and with Telecare Corporation's policies and procedures
Participates in all case conferences and in collaboration with other professionals overseeing the client's case; and links clients to resources in the community
Ensures compliance with state and federal laws and regulations, including but not limited to; client confidentiality, incidence reporting, non-discrimination in the provision of services, risk management policy and Telecare Corporation policies and procedures
Attends and participates in community meetings and groups
Helps create a recovery environment through interactions with staff and members served
Demonstrates knowledge of management of assaultive behavior techniques
Responds to emergency/crisis situations
Collects urine samples from members served, as assigned
Assists with outings for members served by driving Program van and/or own vehicle
If employed at inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
Knowledge of basic psychiatric rehabilitation interventions
Excellent written and verbal communication skills and demonstrated ability to work effectively within a team as well as alone
Bilingual and proficient in reading and writing in one or more languages
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, bend, squat, kneel, crawl, twist, push, pull and lift and carry items weighing 50 pounds or less as well as to frequently walk, stand, twist, reach and to do simple and power grasping. The position requires manual deviation, repetitive and dexterity, as well as driving, exposure to uneven walking ground, and hazardous exposure (blood borne pathogens, hospital waste, chemicals, and infections).
EOE AA M/F/V/Disability