Westborough Behavioral Healthcare Hospital (WBHH) provides psychiatric stabilization and dual diagnosis treatments for Children, Adolescents and Adult populations in both inpatient and outpatient settings. Our goal is to ensure patients and their loved ones feel comfortable and are well informed regarding treatment options.
We are conveniently located in Westborough near the intersection of Route 495 and Route 9. The hospital operates 24/7.
Responsible for providing individual client and group therapy. This individual will provide services as a member of the inter-disciplinary treatment team, coordinating with the Director of Clinical Services, and other team members.
Conducts an initial assessment and establishes treatment goals for identified clients
Provides daily group therapy three to an assigned caseload of clients
Works collaboratively with the interdisciplinary team to ensure team treatment and a therapeutic milieu
Establishes therapeutic relationships with assigned clients to facilitate the treatment process
Utilizes information to provide quality care;
Communicates milieu and client issues to the treatment team members during the shift and problem solves effectively;
Ensures compliance with confidentiality of client information.
Completes all required documentation according to policies and procedures and ensures that daily clinical notes document the client's progress in meeting their treatment goals
Supports the nursing staff and recovery specialists identifying the precursors of potential crisis and unsafe client behavior, and intervenes to de-escalate clients utilizing the least restrictive means of intervention
Provides psycho-education groups to support the milieu treatment program
Ensures active client and family participation in the treatment process
Reviews client and staff satisfaction surveys and customer complaints and the results of monitoring standards. Initiates corrective action as indicated and monitors identified quality improvements
Attends and participates in regularly scheduled staff meetings
Takes an active role in quality improvement activities as assigned
EDUCATION and EXPERIENCE
Bachelors Degree required
Knowledge obtained through the completion of a Bachelor Degree curriculum from an accredited institution, or equivalent combination of knowledge and experience, Master's Degree Preferred
Demonstrated skill in 12-Step and Family Systems Recovery Models.
Demonstrated advanced level knowledge of group behavior and dynamics
Highly skilled in communicating ideas and instructions, verbally and in writing.
CADC, LADC I or II
Knowledge of substance use disorders and other DSM-5 Diagnoses and demonstrates competency in providing and implementing resident care
Knowledge of ASAM PPC
Knowledge of group behavior and dynamics
Knowledge of licensing and accreditation standards (Joint Commission, DPH)
Must be detail oriented
Able to work under pressure and meet deadlines as well as be flexible and dependable
Strong interpersonal, organizational and analytical skills
Principles and processes for providing client services. This includes client needs assessment, meeting quality standards for services, and evaluation of client satisfaction
Exceptional customer/client service with the ability to resolve service issues
Eligible employees receive a generous benefits package including holiday premium pay, shift differentials, health, dental and vision coverage, 401(K) plan, health & dependent Flexible Spending accounts, generous paid time off, company paid life, short-term and long-term disability coverage, and an employee referral bonus plan.
Westborough Behavioral Healthcare Hospital