We are currently seeking a skilled Subrogation Supervisor.
This person is expected to be a claim professional that has developed their knowledge over the years through hands-on experiences from a claim adjuster's perspective through leadership. This person needs to have skills in preferably all aspects of claims handling from first party claims, to third party claims involving both non-attorney represented bodily injuries and attorney represented, to material damage knowledge. This level of knowledge and experiences are required because this role will be heavily focused on conducting both Incoming PD Subrogation and Outgoing Subrogation, which is heavily collision claims. This is a very unique role because it requires not only subrogation skills, but strong Estimate background of writing and negotiating estimates.
Lead a Team Leader over the Outgoing Subrogation work product. (Team size approx. 5)
Teach Leadership skills
Build and Lead a team for Incoming PD Subrogation (Team size of approx. 4)
Teach estimate skills to validate the accuracy of the incoming PD Subrogation claims.
Work with outside vendors for collections on UM Claims
Develop strategy on how to minimize outside vendor involvement on UM claims.
Coordinates with other departments, insurance representatives, and members
Examine all state guidelines and member claims files that may affect the subrogation process
Providing necessary training regarding subrogation functions and procedures
Oversee the performance, development and coaching of staff
5 years+ of Claims experience as outlined above with majority in Personal Lines
Bilingual (Spanish) is a plus
Experience with standard and non-standard is preferred
Solid understanding of Estimates
Solid understanding of Leadership skills
Strong communication skills both verbally as well as written
Self-starter with excellent time management skills and the ability to multi-task
Exceptional listening and analytical skills required
Excellent attention to detail
Flexibility, adaptability, and comfort with uncertainty
Position will be based in Downers Grove, IL office
No travel required
Benefits to Full Time Employees:
Generous paid time off package
Medical & Dental Plans
401(k) Retirement Plan with employer match
Company paid STD/LTD
Company paid life insurance
About American Access Casualty Company:
American Access Casualty Company (AACC) provides quality private passenger automobile insurance to our valued customers. We began operations in 2000 and provide private passenger automobile and physical damage insurance coverage in Arizona, Illinois, Indiana, Nevada and Texas.
We're 'driven to do the right thing at every turn'. We're proud of the values that we hold dear. We believe these values are what separates us from the competition, and what allows us to best serve all of our customers and business partners.
We STRIVE every day to live these values.
Going the extra mile for our teams and customers no matter the obstacles
Bringing out the best in each other and knowing how our role impacts others
Walking in each other's shoes to appreciate their perspective
Delivering on our promises without shortcuts
Seeing a better future through innovation
Knowing that good enough is not enough
American Access Casualty Company