We're a people-focused business, and we pride ourselves on the promise to deliver efficient and effective services to our customers. At Sentry, we believe people are our competitive advantage. We strive to attract, train, and motivate our employees to keep Sentry as a market leader in our industry. We are committed to hiring people with the potential to excel. As a Claims Representative II. for our Subrogation unit, you'll play a critical part in fulfilling Sentry's promise to be there for our customers.
What You'll Do
Provides prompt subrogation investigation, evaluation and communication to the claims departments on open claim files and handles subrogation recovery efforts on closed claim files where third party responsibility has been identified. Authorizes expense recovery payments in accordance with assigned authority limit to enhance collection efforts. In addition you'll:
Receive recovery claim assignments from manager and directly from established workflow and systems.
Determine if subrogation exists and takes steps necessary for recovering all potential dollars.
Evaluate recovery claims and payments made in order to establish a clear and concise disposition plan to recovery dollars.
Document all decisions, correspondence, reports and discussions that occur during the investigation and recovery effort.
Monitor claim files during initial and residual periods to ensure file accuracy.
Confer with higher level technical claim personnel for guidance and direction to ensure the file is handled properly.
Refer issues that exceed assigned authorization limits to higher levels.
Obtain and maintain state adjuster licenses as required and adheres to state specific compliance issues for assigned jurisdictions regarding recovery efforts/guidelines.
What it Takes
Bachelor's degree or equivalent work experience.
Knowledge of insurance policies and coverage, claim payment procedures, insurance regulations and familiarity with medical and legal terminology is preferred
Prior claims and/or collections work experience is required.
Previous insurance experience and/or coursework required.
Possess analytical abilities to review, exercise judgment, and evaluate recovery claims to make sound decisions.
Effective oral and written communication skills with the ability to maintain confidentiality.
Personal computer and math skills beneficial.
What You'll Receive
There is a reason why Sentry made Forbes' list of America's Best Midsize Employers in 2017, 2018, and 2019. At Sentry, we recognize there are many factors that contribute to your overall satisfaction both at work, and in your personal life. So, we provide a perfect mixture of compensation, benefits, company culture, and resources to ensure your everyday happiness. Below are some benefits that you'll receive.
Competitive compensation to reward you for your hard work every day.
Generous Paid-Time Off Plan for you to enjoy time out of the office.
401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help fund your future.
Group Medical, Dental, Vision and Life insurance to encourage a healthy lifestyle.
Pretax Dependent Care and Health Expense Reimbursement Accounts to ease taxes on health spending.
Extensive Work-Life Resources to lend a helping hand.
Volunteer Time Off so you can dedicate time to the community.
Sentry Foundation gift matching program to encourage charitable giving.
How You'll Apply
If you are interested in joining Sentry's team, select the one position that you are most interested in being considered for and complete your online application details. If you have applied with us before, you will only need to provide your email address and password. If this is your first time applying, you'll need to create an account. Please upload your resume directly, in addition to completing your online application details.
Who You'll Want to Contact
Nicole Stroupe at NICOLE.STROUPE@SENTRY.COM
All of us at Sentrymore than 4,000 associateshave various talents, skills, and backgrounds. We work together to deliver on our promises to our policyholders every day. We're proud to offer a full line of property, casualty, and life insurance products to help protect businesses, cars, homes, lives, and retirement income.
Our headquarters is in Stevens Point, Wisconsin, with claims and service offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.
Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we're one of the largest and financially strongest mutual insurance companies in the United States. We're rated A+ by A.M. Best, the industry's leading rating authority.
Get ready to own your future at Sentry. Opportunities await.
Equal Employment Opportunity
It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.