What you'll be doing...
You'll be working in a 7x24x365 shift environment to provide Landing Party Services to related submarine cable networks, collocated carriers, and backhaul services. Your role will involve installation, configuration and testing, as well as continued operation of high capacity fiber optic transmission equipment, interfacing with the technical centers and NOCs of Verizon and other carriers. We strive to provide industry leading technical support to enhance the customer experience and you can play a vital role in achieving this goal.
Provide ongoing operation and maintenance, both routine and on-demand, of fiber optic transmission equipment and the associated circuits.
Install, test, and commission new circuit orders in a timely manner.
Utilize local and remote test systems, applying fault isolation techniques and standard diagnostic procedures, to isolate and resolve equipment and circuit problems.
Monitor equipment, the physical plant, and active circuits.
Interact and communicate with customers and other company departments, involving an exchange of detailed, technical information.
Summarize and log the results/findings of each activity in related trouble ticket databases as well as issue ad-hoc reports when requested
What we're looking for...
You thrive in environments where your strong technical experience is the key to drive the success of multifunctional teams. The success of completing tasks on time and to a high standard is motivating work for you. Working alone or as part of a team, you are driven to anticipate and take ownership of tasks and issues as they occur. People count on you for your self-motivation to address issues, and to foresee and communicate clearly what needs to be done.
You'll need to have:
Even better if you have:
Experience with Submarine Cable Systems environment and its associated key components.
Experience with the high capacity data transmission equipment from manufacturers such as Ciena, Fujitsu, Alcatel, and TE Subcom,
Experience working in a multi-ethnic/cultural/language scenario.
Experience with equipment software supervisory packages.
Experience with troubleshooting data circuits and equipment working with remote groups in the process.
When you join Verizon...
You'll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America's fastest and most reliable network, we're leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we're about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.