Subaru Service Advisor

Subaru of Dayton is searching for a Service Advisor to join our team. Come be a part of the Martin Automotive Group family! This is a great opportunity!

Earn up to 80k per year!

Responsibilities:

• Greet customers promptly

• Obtain customer and vehicle information

• Clearly report all vehicle symptoms as described by the customer

• Determine and recommend needed maintenance base on age, mileage and history of vehicle

• Prepare a complete and accurate estimate of cost for labor and parts

• Establish follow up time

• Monitor the progress of each vehicle throughout the day, and updating customers frequently

• Verify that the final invoice reconciles with the work performed on the repair order

• Explain all completed work and charges to customers

• Detail oriented

• High sense of urgency

• Ability to work at a fast pace

• Great follow up skills

• Willingness to learn and adapt to change

• Above average energy level

• Personal and professional integrity

• High customer service index performer

• 5+ years experience is a plus but not required

• Dealertrack / DealerFX experience is a plus but not required

• A desire for a long term career with a growing organization

• Competitive Wages

• On the Job Training

• Growth Potential

• Medical, Dental, Vision, Life Insurance

• 401k

• Paid Holidays

• Employee discounts

• Referral Bonuses!

• Weekly Paychecks + Commission+ Bonuses

Service Advisor, Advisor, Service Writer, Customer Service, EOE

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