Description: Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement; including: merchandising, pricing workload, transitions, revisions, sales plans, events and promotions.
Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends). Lead a team of consultants who are knowledgable and passionate about Apparel and Accessories by staying current on brands, trends and promotions. Ensure your team is ready to engage with all guests by modeling active selling techniques, and practicing active selling scenarios to help them grow confidence in their active selling capabilities.
Encourage your team to use the fitting rooms as a way to welcome, inspire and influence guests and as an opportunity to provide personalized recommendations to complete their look.
Encourage guests to shop with confidence by creating inspiring visual moments that are merchandised to support seasonal trends. Lead apparel backroom processes, organization, layout and replenishment of the salesfloor to ensure product is available for guests. Evaluate and recommend candidates for open positions and develop a guest-centric team.
Lead team onboarding, learning, and help close knowledge and skill gaps through training and experiences. Establish clear goals and expectations and hold team members accountable to expectations.