Students Accounts Specialist And Cashier

People are drawn to Guilford College for a number of reasons, including the College's Core Values of community, diversity, equality, excellence, integrity, justice, and stewardship.

Working at Guilford provides you with a rewarding opportunity to impact the developing lives of students from a range of diverse backgrounds. Guilford attracts those who are seeking a professional challenge and career advancement. It also attracts those who want to enjoy a beautiful campus and location in the dynamic city of Greensboro, North Carolina.

Guilford College offers a wide range of benefits for full-time regular employees, including 13 paid holidays, tuition remission, health insurance, telemedicine, life insurance, short-term and long-term disability, a retirement plan, and optional dental and vision insurance. In addition, employment at the College provides employees with access to numerous discounts for products, services, and attractions.

Position Summary

Under the direct supervision of the Director of Student Accounts, this position provides support to the Office of Student Accounts operations to satisfactorily resolve student issues as needed. This position is also responsible for analysis of student accounts, student accounts billing, payments, collections, cash receipts, accounts receivable and bank deposits. This position requires the ability to research and resolve issues and be a self starter.

Duties and Responsibilities

MAJOR RESPONSIBILITIES:

• Work closely with students/parents to resolve questions/queries on their account

• Analyze and prepare student statements

• Place accounts in collections for inactive student accounts

• Work directly with Director of Student Accounts and/or Sr. Specialist on special projects related to analysis and reconciliation of past due accounts

• Post payments on student accounts and non-student payments and preparation of bank deposits

• Update students' records for outside billing agencies

• Coordinate and reconcile Monthly Installment Payment Plans

• Place and release holds on student accounts

• Participate in all student orientation sessions as required

• Prepare refunds and reimbursements on student accounts

• Other tasks as may be assigned by the Director of Student Accounts

Minimum Qualifications

Must have cashier, reconciliation of cash and basic finance experience. Strong understanding of debits and credits. Good communication and interpersonal skills are essential as well as the ability to work effectively in a team environment. Must be accurate and detail-oriented. Collections experience is a PLUS!

Preferred Qualifications

College coursework, primarily in business and finance-related courses are required.

Successful work experience in Accounting, Business Management, Finance or related field is required.

Banner and Workday system knowledge is preferred.

Physical Requirements

ability to sit for long periods of time

Guilford College does not discriminate on the basis of sex/gender, race, color, creed, religion, national origin, sexual orientation, gender identity, disability, genetic information, military status, veteran status, or any other protected category under applicable local, state or federal law, ordinance or regulation. See our full Statement of Non-Discrimination.