Students Accounts Receivable Specialist/Cashier

• Open until filled*

The Student Accounts Receivable Specialist/Cashier is responsible for managing all aspects of collections on accounts receivable, engaging with students to address account concerns, processing payments, and maintaining accurate financial records. The role requires a strong understanding and application of cashiering principles with a community college environment.

The Student Accounts Receivable Specialist/Cashier receives supervision from the Cashiering & Accounts Receivable Supervisor.

• Assume responsibility for cashiering operations in the absence of the Cashiering and Accounts Receivable Supervisor.

• Contact and confer with students regarding payment of their student accounts.

• Provide customer-oriented interaction while working out payment arrangements with students.

• Prepare third-party billing, exemptions and processes reimbursements; enter information in resources; research; post payments, to include wire transfers and reconcile third party billing;

• Review and research A/R balances; correct, reconcile, apply adjustments to student accounts, note account, and place holds on student accounts;

• Assist with preparation and distribution of IRS Form 1098T, monthly statements and past due notices to students and third party agencies. Answer questions regarding information provided on the form 1098T;

• Provide delinquent account information to debt setoff and third-party debt collector and post collection payments to student accounts.

• Process NSF checks or stop payment checks; compose related correspondence;

• Receive and receipt cash items, third-party payments and departmental receipts and reconcile payments to ledgers on a daily basis;

• Ensure strict confidentiality of financial records;

• Assist in all cashiering functions, including daily bank deposits, and processing of daily reports;

• Support the daily cash analysis (DCA) to ensure accuracy and completeness of financial transactions.

• Assist in processing of student refunds in accordance with established policies and procedures.

• Provide customer-service oriented interaction in all telephone and e-mail responses;

• Assist in maintaining and updating Ellucian Datatel Colleague system;

• Participate in regular meetings and attend trainings as necessary;

• Provide assistance to faculty and staff at all campuses;

• Process paper documents utilizing the imaging and electronic document management system;

• Flexibility to work weekends, evenings, and irregular hours as required;

• Flexible lunch hour scheduling.

• Perform miscellaneous job-related duties as assigned.

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Required Education and Experience:

• Associate's degree supplemented by course work in accounting

• Two years of increasingly responsible general accounting experience.

• Proficiency in computer skills and knowledge of office equipment.

Knowledge of:

• Proficiency in Datatel modules relevant to the Business Office.

Skills:

• Effective communication skills, both verbal and written.

• Strong customer service and interpersonal skills.

Ability to:

• Handle confidential information with discretion.

• Establish and maintain positive relationships with stakeholders.

• Problem-solving abilities with a focus on effective resolution and interpersonal skills.

• Work comfortably in a high-stress, high-traffic environment.