Student Success Coach

The Student Success Coach will play a pivotal role in enhancing student retention, engagement, and achievement by offering personalized guidance, mentoring, and resources. This position involves fostering a positive and inclusive learning environment, identifying challenges that students face, and collaborating with various stakeholders to implement effective strategies that promote student success.

The Student Success Coach will help students develop skills, behaviors, and habits that contribute to success in college under the general supervision of the director and assistant director. These include academic goal setting, learning/study strategies, time management and organization, self-regulation, and self-efficacy.

Responsibilities

• Provide proactive outreach and student success coaching, either in a group or one-on-one, for students to help them address their individual academic/ learning needs in order to increase academic achievement and persistence.

• Collaborate with faculty and staff to promote awareness of the Academic Learning Center's (ALC) offerings via workshops, classrooms visits, and/or presentations.

• Monitor individual student progress and work collaboratively with other student-support and student alert processes.

• Modify data and trends of success rates and conduct academic workshops and/or videos both online and on the ground.

• Design and facilitate workshops.

• Gathers, summarizes, and utilizes data to assist in outreach, retention, and student success.

• Upload and maintain current documents on the designated LMS (Learning Management System) pages.

• Monitor the CRM (customer relationship management) dashboard regarding referrals.

Requirements

• Bachelor's degree in education, psychology, English, or related field required.

• Minimum of 2 years previous experience with academic coaching, instructional and mentoring techniques

• Training in cooperative and collaborative learning techniques with experience in facilitating a collaborative learning environment for organizing and leading group activities

• Demonstrated academic success within their field of study

• Demonstrated ability in preparing and delivering time sensitive material.

• Working with students via a variety of modalities, such as online and on ground