Student Success Coach

JOB SUMMARY:

Provides academic advice and counseling for first- and second-year students. Collaborates with

colleagues and other units to create, implement, assess, and refine systems designed to support

student retention.

DUTIES AND RESPONSIBILITIES:

• Work with first- and second-year students to define and plan for achieving realistic

educational goals.

• Monitor student progress toward achieving educational and career goals.

• Work with faculty and staff to develop and implement retention strategies, including

intervention and early alert.

• Maintain complete and accurate records showing the student's major, career plans, and

other related information.

• Track and ensure correction and updating of student academic records in Banner (e.g., to

confirm that the major is accurately listed).

• Collaborate in developing and implementing a seamless system for juniors to transition to

academic advising within their department.

• Ensure collaboration among related offices (e.g., registrar, assessment, career services) to

track and assist students in meeting their academic goals.

• Engage students in conversations about the University's core values, with a focus on the

roles these values play in academic and life success.

• Match students with appropriate academic support and counseling services.

• Participate in University committees and projects related to student learning and

academic success.

• Participate in advising workshops and other professional development activities as they

become available.

• Review and approve students' proposed class schedules.

• Provide advising services for upper-class students during faculty absence.

• Teach one or more sections of USS 1000 or USS 1200 each semester, a master's degree

is required to teach.

• Participate in outreach efforts to re-enroll students placed on academic suspension.