Student Success Advisor

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Job Type

Full-time

Description

Student Success Advisor

POSITION: Student Success Advisor

SUPERVISOR: Dean of Academic Engagement

DEPARTMENT: Student Success

Tiffin University (TU) was founded in 1888 and offers accredited undergraduate and graduate degrees in business administration, criminal justice, social sciences, creative and media arts, humanities, education, sciences, technology, and health. The University's campus in Tiffin, Ohio, blends traditional historic and modern buildings, creating a vibrant and welcoming educational community for its students, faculty, and staff. Students can pursue associate, undergraduate, and graduate programs both on campus and online, as well as at Terra State Community College. In addition, TU offers Bachelor in Business Administration and Master of Business Administration degrees in Bucharest, Romania, and educational opportunities for students from Switzerland and Latin America. The University also provides an online Ph.D. program in Global Leadership and Change.

The main campus in Tiffin is a beautiful 153-acre blend of traditional historic and modern buildings that create a vibrant and warm home for an educational community. We offer undergraduate and graduate degrees in business in Bucharest, Romania. From academic programs in sports and recreation management to homeland security/terrorism, communication, and management, TU offers more than 40 majors through on-campus and online learning that result in real advantages for our students.

GENERAL JOB DESCRIPTION

The Student Success Advisor reports to the Dean for Academic Engagement and serves as an academic advisor and advocate for new and continuing students. This individual assists students with course scheduling, teaching them the skills they need to successfully complete their curriculum in four-years, and developing the tools they need for academic planning and course registration beyond their first-year. Furthermore, the Student Success Advisor (SSA) serves as the primary intervention staff member for any student demonstrating risk factors, which are presented in the campus early-alert system and daily attendance reporting.

Requirements

MAJOR DUTIES AND RESPONSIBILITIES

• Schedule all new students (first-year, transfer and international students) upon admission to the university

• Utilize data to assist in advising outreach

• Meet with each student, at minimum, once a semester to advise on curriculum planning, course selection, registration process, and guidance to graduation (long-term curriculum mapping)

• Ensure assigned students register for classes in a timely manner and for full course load

• Discuss and establish student's academic, personal, and professional goals during advising appointments, while also developing an academic and co-curricular action plan

• Assist students in completing process to drop/add course(s), change program/major, and other course permission requests

• Assist students with schedule adjustments as a result of: canceled classes, missing prerequisites and/or an F, D, WD, XF, WF, and/or placement on Academic Probation

• Outreach to at-risk students regarding academic support and student support services

• Identify and intervene, using early-alert system, students who demonstrate the following characteristics:

• Significant gap in credit hours earned versus attempted

• Course attendance or performance

• Low retention and/or academic success probability score as determined by predictive analytics

• Financial holds (Assist Financial Aid with outreach to students on financial hold)

• Student Affairs (residence life, student engagement, mental health, etc.) concerns regarding a student

• Provide support and assistance with planning and implementation of First-Year Experience functions as needed

• Opportunity to teach the DEC 100 Engage course

• Other duties as assigned

QUALIFICATIONS/SKILLS/ABILITIES FOR THE JOB

• Bachelor's degree required; Master's degree preferred

• Previous experience in Higher Education curriculum or academic advising

• Must demonstrate ability to work with faculty and/or students in group and one-on-one situations

• Demonstrated ability to handle multiple tasks and work in an environment with continuous interruptions.

• Strong problem-solving skills

• Maintain a current understanding of the requirements for FERPA, Financial Aid and Disability Services in a university setting

• An understanding of and commitment to Tiffin University's Vision, Mission, and Values.

TIFFIN-UNIVERSITY SPONSORED BENEFITS

Tiffin University offers excellent benefits. All full-time employees of Tiffin University are eligible for our full-time benefits package, which includes medical, dental, and vision insurance, Health Savings Account with employer incentive contribution, Employer Paid and Supplemental Life Insurance, Short-Term and Long-Term Disability, 403b Retirement with Employer Match, Time Off (annual and sick leave), Observed Holidays, Tuition Assistance and Reimbursement, and Employee Assistance Program.

KEY COMPETENCIES

Interdependence: Fosters collaboration

Communication: Strong decision-making and communication skills

Accountability: Formulates effective and progressive strategies aligned with University mission and values

Respect: Creates an engaging, collaborative work environment by bringing diverse people and ideas together.

Entrepreneurship: Influences and Inspires

EMBRACING OUR GUIDING PRINCIPLES

VISION STATEMENT - The vision for Tiffin University is to become A premier university for challenging students to enhance their global competencies and 21st-century skills for success in a diverse world.

MISSION STATEMENT - The mission of Tiffin University is to Educate students by linking knowledge to professional practice.

CORE VALUES - The values of Interdependence, Communication, Accountability, Respect, and Entrepreneurship comprise the ICARE values of Tiffin University.

PHYSICAL REQUIREMENTS

Minimum physical exertion. While performing the duties of this position, the employee is frequently required to sit, stand, communicate, reach, and travel.

We are strongly committed to enhancing equity, inclusion, and diversity. These values are central to our beliefs. Candidates who have worked with a diverse range of faculty, staff, and students and can contribute to our mission of inclusivity are encouraged to identify their experiences and interests. Tiffin University actively seeks to increase the diversity of its workforce. We are dedicated to providing educational, working, and living environments that value the diverse backgrounds of all people.

NONDISCRIMINATION POLICY: Tiffin University is committed to a policy of nondiscrimination and equal opportunity for employees, applicant for employment, students or applicant for admission, access to educational opportunities on the basis of race, religion, personal appearance, color, sex, pregnancy, political affiliation, social-economic class, place of business, residence, religion, creed, ethnicity, national origin (including ancestry), citizenship status, physical or mental disability, age, marital status, family responsibilities, sexual orientation, gender identity, gender expression, veteran or military status (including special disabled veteran, Vietnam-era veteran, or recently separated veteran), predisposing genetic characteristics, domestic violence victim status or any other protected category under applicable local, state or federal law, including protections for those opposing discrimination or participating in any resolution process on campus or within the Equal Employment Opportunity Commission or other human rights agencies.

Tiffin University is an Equal Opportunity Employer