Student Success Advisor

Job Responsibilities

Under the general direction and supervision of the Student Success Center (SSC) Director, the Student Success Advisor's (SSA) primary duty will be the advising and retention of first year students. The SSA is responsible to provide advising and support to students during the registration process; exploring various major and career options; and writing and communicating a plan for improving the academic performance of University students having academic difficulty

Minimum and Additional Requirements

Bachelor's Degree required. Must have work experience in either of the following:

Higher Education setting (Student Services, Enrollment Services, Academic Affairs, or related area) or in a high school counseling/advising setting. Must have strong communication, computer and public speaking skills. Must have strong skills in providing excellent customer service and demonstrate strong ethics. A valid driver's license and safe driving history are required.

Preferred Qualifications

Master's degree.

Additional Comments

Ability to interpret and communicate University policies and procedures, academic requirements, campus resources, student life and support services: sensitivity to the needs of a diverse student population, including minority and international students; strong interpersonal/human relations skills; ability to encourage and empower students to make their own decisions; ability to act as an advocate for both the student and the University; ability to identify students' needs for support services in order to make appropriate referrals; ability to maintain confidentiality; ability to operate a personal computer and various software packages; and ability to work a flexible schedule.