Student Services Specialist

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit

The UNC School of Medicine has a rich tradition of excellence and care. Our mission is to improve the health and wellbeing of North Carolinians, and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education, and research. We strive to promote faculty, staff, and learner development in a diverse, respectful environment where our colleagues demonstrate professionalism, enhance learning, and create personal and professional sustainability. We optimize our partnership with the UNC Health System through close collaboration and commitment to service.

OUR VISION

Our vision is to be the nation's leading public school of medicine. We are ranked 2nd in primary care education among all US schools of medicine and 5th among public peers in NIH research funding. Our Allied Health Department is home to five top-ranked divisions, and we are home to 18 top-ranked clinical and basic science departments in NIH research funding.

OUR MISSION

Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education, and research.

Patient Care: We will promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond.

Education: We will prepare tomorrow's health care professionals and biomedical researchers by facilitating learning within innovative curricula and team-oriented interprofessional education. We will cultivate outstanding teaching and research faculty, and we will recruit outstanding students and trainees from highly diverse backgrounds to create a socially responsible, highly skilled workforce.

Research: We will develop and support a rich array of outstanding health sciences research programs, centers, and resources. We will provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our University to support outstanding research. We will foster programs in the areas of basic, translational, mechanistic, and population research.

Position Summary

This position will serve the Department of Radiology in support of the Graduate Medical Education component of our mission. This position will be the primary Graduate Medical Education Program Coordinator for the Integrated Interventional Radiology and Independent Interventional Radiology Residency programs and serve as the secondary coordinator for the Diagnostic Residency program. This position will satisfy the ACGME mandated program coordinator requirement of 0.9 FTE to support both Interventional Radiology programs.

Position will engage with the Graduate Medical Education office within UNC Health, other university departments, and organizations to manage, administer and direct all areas of the education program. Position will manage expenditures within the education budget and as well advise in the areas of policy administration that will support the residency program. Position will also maintain a close working relationship with the DIO for graduate medical education and the Accreditation Council for Graduate Medical Education (ACGME). This position will also be dedicated to assisting the Program Director and Associate Program Director with managerial, educational, and operational activities of the residency program.

Minimum Education and Experience Requirements

Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Required Qualifications, Competencies, and Experience

• Exceptional organizational skills and ability to independently prioritize work initiative.

• Critical thinking and problem-solving skills.

• Exercise good judgement, discretion, and diplomacy in communications through Exceptional interpersonal, written and, verbal communication skills

• Ability to adapt and adjust to new or changing situations.

• Ability to handle sensitive information with absolute confidentiality.

• Ability to make decisions independently or to escalate issues as needed.

• Demonstrated skills of service oriented and team focused

• Working knowledge of software applications including Microsoft Word, Excel, Outlook and Teams

• Working knowledge of ERAS and Med Hub.

Preferred Qualifications, Competencies, and Experience

• Ability to multi-task and possess a high level of organizational skills with changing priorities and experience implementing systems preferred.

• Preference will be given to applicants who have university student services experience OR experience managing a residency program.

• Advanced computer skills in Microsoft Office.

• Experience in public relations or customer service is preferred, as this position frequently serves as a 'face of the department' during orientation and recruitment seasons.

Required Licenses/Certifications Special Physical/Mental Requirements Campus Security Authority Responsibilities

Not Applicable.

Position/Schedule Requirements Special Instructions Quick Link https://unc.peopleadmin.com/postings/279941