Student Services Specialist (Ho'olana Student Success Coordinator) (Pos. # 96908T)

Description

Title: Student Services Specialist (Ho'olana Student Success Coordinator)

Position Number: 0096908T

Hiring Unit: Student Affairs, Educational Assistance Center (Kipuka)

Location: UH at Hilo

Date Posted: 05/29/2024

Closing Date: Continuous, with first review on or around June 14, 2024.

Band: B

Salary : salary schedules and placement information

Full Time/Part Time: Full-time

Month: 11-month

Temporary/Permanent: Temporary

Appointment to begin approximately July 2024, pending position clearance and availability of funds. Temporary position, renewal contingent upon satisfactory work performance, availability of funds, and program needs.

Duties and Responsibilities

1.Under the general supervision of the Student Development Coordinator of Kipuka Native Hawaiian Student Center, provide direct academic and career support for Native Hawaiian students in consultation with relevant units in the UH Hilo Division of Student Affairs.

2.Conduct, and coordinate programming to support students in career exploration, research, and post-graduation support workshops and activities.

3.Conduct, coordinate, and evaluate programs, workshops, and activities.

4.Monitors, collects data, and evaluates the engagement and participation of students, administrators, faculty and staff and maintains written and electronic records of program information.

5.Outreach to and collaborate with academic and support programs at UH Hilo.

6.Make referrals to campus agencies for additional support services.

7.Hires, trains, supervises, and evaluates peer mentors to assist implementation of programs and activities.

8.Attends conferences, workshops and represents the program in public forums, meetings, and conferences, etc.

9.Works in multiple work settings and maintains a variable work schedule including nights, weekends and or holiday hours, as directed or required.

10. Other duties as assigned.

Minimum Qualifications

1.Possession of a baccalaureate degree in any or related field and 3 year(s) of progressively responsible professional experience with responsibilities for career exploration or student support services in a university or college; or equivalent education/training or experience.

Knowledge, Skills, and Abilities:

1.Considerable working knowledge of principles, practices and techniques in the field of career exploration or student support services in a public university or college as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies.

2.Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with Hawaiian educational programs, activities and resources.

3.Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely manner.

4.Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.

5.Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.

6.Demonstrated ability to operate a personal computer and apply word processing software.

7.For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.

8.Any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.

9.Ability to work days, evenings, weekends and holidays as directed.

Desirable Qualifications

1.Possession of a Master's degree in any field from an accredited university and successful experience working in career exploration or support services in a university or college.

2.Knowledge of UH Hilo programs, resources and deadlines.

3.Knowledge of University of Hawai?i system processes for students.

4.Ability to work and communicate with university administrators, faculty and staff in support of Native Hawaiian student success.

To Apply:

Click on the "Apply" button on the top right corner of the screen to complete an application and attach each required documents.

A complete application must include:

(1) cover letter explaining how each minimum and desirable qualification is met;

(2) resume;

(3) the names and addresses, email addresses and telephone numbers of three [3] current professional references;

(4) transcript(s) showing degrees and course work appropriate to the position (copies are acceptable; however, original official transcripts will be required prior to employment).

Please do not include any self-identifying photos they will be redacted. PLEASE REDACT REFERENCES TO SOCIAL SECURITY NUMBERS AND BIRTH DATE ON TRANSCRIPT COPIES.

All requested documents/information become the property of the University. All minimum qualifications must be met by the closing date. Incomplete applications will not be considered. Failure to submit all required documents and reference information shall deem an application to be incomplete.

Note: If you have not applied for a position before using NeoGov, you will need to create an account.

Inquiries: Darlene Iokepa, diokepa@hawaii.edu

EEO/AA, Clery Act, ADA

The University of Hawai'i is an Equal Opportunity/Affirmative Action Institution and is committed to a policy of nondiscrimination on the basis of race, sex, gender identity and expression, age, religion, color, national origin, ancestry, citizenship, disability, genetic information, marital status, breastfeeding, income assignment for child support, arrest and court record (except as permissible under State law), sexual orientation, domestic or sexual violence victim status, national guard absence, or status as a covered veteran. For more information or inquiries regarding these policies, please refer to the following link: http://www.hawaii.edu/offices/eeo/eeo-coordinators/.

Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: https://www.hawaii.edu/titleix/help/campus-security/, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.

Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly.

Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: https://www.hawaii.edu/offices/eeo/accommodation-request/.

Agency University of Hawaii

Department University of Hawai'i at Hilo Address 200 W. Kawili Street

Hilo, Hawaii, 96720

Website http://workatuh.hawaii.edu