Pima Community College Tucson , AZ 85704
Posted 1 week ago
Pima Community College
Pima Community College Named Top University/College Employer in Arizona
Position Title: Student Services Specialist 1 - TRiO SSS STEM (Part-Time)
Department: Student Support Services - Desert Vista Campus
Starting Rate: Band 2 - $18.08 - $20.34
Benefits: Summary
Closed Date: October 4, 2024, 5:00 PM Arizona Time
Position Summary:
The Student Services Specialist 1 for the TRiO Student Support Services (SSS) STEM Grant is responsible for several critical aspects of grant implementation. The position will be responsible for meeting with potential student participants; explaining the program and requirements for participation; assisting in planning and providing training to students; problem solving and advising; and assisting in planning special events. The Student Services Specialist 1 assists the Program Coordinator and Program Manager in the hiring and supervising program tutors, Federal Work-Study students and volunteers, and assists in the coordination of program workshops, career exploration events and university field trips.
As part of the TRiO SSS STEM team, this position is responsible in providing services from intake to registration, including data entry and tracking student information, dissemination of general information about TRiO SSS STEM, registration and eligibility, facilitating new student interviews, maintaining and updating student contact records, and assisting students in resolving problems.
About TRiO SSS STEM:
This program targets new and current Pima Community College students pursuing post-secondary degrees who are either first-generation (parent/guardian did not complete a 4 year postsecondary degree), low income students, and/or students with disabilities.
The work schedule for this position is flexible and may include working evenings and weekends and local travel. This is a 9 month position that works 19.5 hours per week.
Continued employment in the position is contingent upon continued funding through designated external sources. The grant is entering its last year of the grant cycle (09/01/2024 - 08/31/2025), until notified of being renewed for another five years (2025-2030).
Duties and Responsibilities:
Assist and inform current PCC students and the community about the TRiO SSS STEM program
Assist student in registering for their classes
Recruit and determine eligibility for the program
Conduct New Student Interviews for the program
Ensure consistency of student intake and registration processes between the program and Student Services
Navigate database systems, update student records, and compile student reports
Assist program participants and prospective participants in resolving issues, concerns, or problems
Evaluate operations, processes and make recommendations for improvements or modifications to the grant
Collaborate with staff and partner agencies
Administer computer-based assessments, including Needs Assessment (Social-Emotional Learning) and administer Individual Service Plans
Assist in the organization and implementation of TRiO College workshops, meetings and training sessions
Job Requirements:
High School Diploma or GED and
Up to one year of related experience
or
Preferred:
Bachelor's degree
Bilingual (Spanish/English)
Background similar to that of project participants
The ideal candidate will have the following knowledge, skills and abilities:
Outstanding customer service principles; maintain a student and community friendly environment
Recruitment and retention of low-income and first-generation college students
Strategies to develop positive interpersonal relationships to achieve program goals and objectives
Pertinent federal, state, and local laws and College policies and procedures related to student privacy
Critical thinking to identify, evaluation, research, and solve complex problems that cross multiple areas of student services
Knowledge of college admission and financial aid application procedures; Banner, MyPima, FAFSA and other College technology
Public speaking and group facilitation, to include presenting in front of large groups
Strong, clear, and concise verbal and written communication
Use of applicable computer programs and equipment
Record keeping principles
Scheduling principles
Preparing reports
Prioritizing work and performing multiple tasks
Compiling and analyzing data for program management and quality assurance
Assist in the monitoring, evaluating, and training of staff
TRiO experience
Student services principles
Strong attention to detail; Strong organizational skills
Pima Community College