Student Services Coordinator

Office of the Registrar

Student Services Coordinator

Responsibilities:

• Work closely and collaboratively with diverse academic departments and advising staff to coordinate student services.

• Manage and coordinate the processing of various student services, including but not limited to student data changes, registrations, attendance, drops and withdrawals, separations and returns, external transfer credit, grade changes, major changes, and approved petitions.

• Ensure that files, records, and other data are updated in a timely and accurate manner to facilitate smooth handoffs and transitions.

• Ensure accuracy and precision in updating student records using various technologies such as Jenzabar, Canvas, Microsoft Teams, Outlook, etc.

• Implement quality control measures to maintain the integrity of student data and records.

• Utilize technology platforms effectively for record updates and communication, including coordinating with academic departments through Microsoft Teams and managing student records in Jenzabar and Canvas.

• Maintain detailed documentation of student interactions and service transactions.

• Foster effective communication and collaboration with academic departments and advising staff to address student service needs promptly.

• Provide support and guidance to departments on procedural matters related to student services.

Qualifications:

• Bachelor's degree in a relevant field; master's degree or equivalent experience is a plus.

• Proven experience in student services or registrar-related roles within higher education.

• Strong technological proficiency, including experience with Jenzabar, Canvas, Microsoft Teams, and Outlook.

• Excellent organizational, communication, and interpersonal skills.

• Ability to work with diverse academic departments and programs in a collaborative manner.

• Attention to detail and commitment to accuracy in data management.

• Familiarity with academic databases and student information systems.

VUU is nourished by its African American and Christian heritage and energized by a commitment to excellence and diversity. Its mission is to: 1) Provide a nurturing, intellectually challenging and spiritually enriching environment for learning; 2) Empower students to develop strong moral values for success; and 3) Develop scholars, leaders, and lifelong learners of a global society.

Established in 1865, Virginia Union University gave newly emancipated slaves an opportunity for education, for establishing a community, and for gaining economic, political and social advancement. The University is the result of a merger among four historic institutions: Richmond Theological Seminary, Wayland Seminary, Hartshorn Memorial, and Storer College. Richmond Theological Seminary held its first classes at Lumpkin's Jail, a former holding cell for runaway slaves. The Wayland Seminary was founded in 1865 by the American Baptist Home Mission Society in Washington, DC. Two years later Storer College was founded in West Virginia, and Hartshorn Memorial College opened its doors in 1883 as the first college for African American women in the country. After operating independently for three decades, these notable seminaries joined forces to form Virginia Union University in 1899. Hartshorn Memorial and Storer Colleges would eventually join this Union in 1932 and 1964, respectively.

Located in the heart of Virginia's capital city, Virginia Union University, a Baptist affiliated private institution, is best known for its world-renowned graduate school of theology. It also offers a broad range of educational opportunities in the liberal arts, teaching, research, science, technology, continuing education, civic engagement, and study abroad. VUU's commitment to student success has included an emphasis on student engagement and retention, and close interaction between faculty and students, both of which produce a synergy among scholarship, teaching, and learning.

At Virginia Union University, we consistently search for and create growth opportunities that forge groundbreaking research, state of the art technology, or top-of-the-line curriculum. We welcome and encourage new ideas and processes that positively impact experiences. We require the following core values.

Spiritual Formation, as a faith-based University, we welcome the regular practice of prayer, worship, silence, and mediation that matures one's relationships, values, and life purpose that lead to ongoing spiritual growth and transformation.

Integrity, we value our commitment to fairness, honesty, and truth reflected in each person's words and deeds while holding ourselves accountable for our personal and words and actions.

Diversity & Inclusion, as one of the nation's oldest HBCUs, we value diversity in thought, perspective, and embodiment, trusting that we are stronger when various voices, traditions, and experiences are present.

Excellence, we provide the highest quality of experiences and interactions while remaining flexible, responsive, and open-minded in developing and delivering programs, services, and facilities committed to exceeding the standards of what it means to be Best-In-Class.

Salary: Commensurate with experience

Applications Deadline:

Application documents must be compiled into a single pdf file. Review of candidate materials will begin immediately and continue until the position is filled. If you have any questions, please contact Askhr@vuu.edu

The selected applicant may be required to submit to a background investigation. VUU is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class.