Student Services Coordinator - College Of Education, Health, & Human Science (Temp)

University Of Tennessee Knoxville , TN 37902

Posted 2 months ago

Academic Advisor I, Department of Kinesiology, Recreation, & Sport Studies

Full-time, Temp Position

The University of Tennessee (Knoxville) - College of Education, Health, and Human Sciences: Kinesiology, Recreation, and Sport Studies

Location: Knoxville, TN

The Department of Kinesiology, Recreation, and Sport Studies is seeking candidates for a newly created Academic Advisor I position to assist in the operations of the department's undergraduate student support system. The person in this position will be engaged in academic advising activities that serve his/her unit in the delivery of academic advising and student support. This is a temporary, 12-month, full time, non-tenure track staff position. This particular posting is for a temporary appointment status through July 2022 and may be extended beyond that date depending on several factors.

The Department of Kinesiology, Recreation, and Sport Studies is home to approximately 24 faculty members and 8 staff members. There are two undergraduate majors: Kinesiology, and Recreation & Sport Management. In total, there are approximately 1,300 undergraduate majors. There are several Master's degree programs, and a PhD degree program in Kinesiology and Sport Studies. In total, there are approximately 140 graduate majors.

The University: The University of Tennessee, Knoxville, is the state's flagship research institution, a campus of choice for outstanding undergraduates, and a premier graduate institution. Enrolling 31,000 students, the campus is located within the foothills of the Great Smoky Mountains and beautiful East Tennessee. As a land-grant university guided by its VolVision 2020 strategic plan, it is committed to excellence in teaching, research, scholarship, creative activity, outreach, and engagement. The university values seeking knowledge, leading with innovation and integrity, advancing diversity and inclusion, engaging locally and globally and embracing the responsible stewardship of resources. A critical component of the VolVision 2020 strategic plan is the transformation of academic advising to a model that focuses on providing undergraduates with consistent and holistic advising throughout their undergraduate experience and on integrating career and academic advising with experience learning.

Job Functions/Responsibilities:

Academic Advising:

  • Ensure comprehensive, quality academic advising and professional guidance for undergraduate students in KRSS majors. This may include advising special populations such as honors students, student-athletes, students identified as at-risk by faculty or staff, college exploratory students, etc.

  • Work with college advising office to transition underclass students to upperclassman status.

  • Review DARS reports and academic histories to co-create (with student) an academic plan for timely graduation using the Advising 2020 model, which incorporates self-exploration, career exploration, and experience learning.

  • Advise students in both KNS and RSM about experiential learning opportunities, coursework and requirements needed for graduate school, and study abroad opportunities, including how coursework will transfer back to UT.

  • Is responsible for understanding university academic policies and curricular/graduation requirements for programs within the department.

  • Upload all student files and forms to Navigate (academic plans, study abroad credit transfer forms, student information spreadsheets, etc.).

  • Complete College of EHHS and General Education petitions as needed.

Undergraduate Student Support & Reporting:

  • Respond in a timely matter to all student questions via email and phone.

  • Meet with prospective students (pre-college, pre-transfer, and pre-majors) to provide guidance on available programs and academic requirements, taking into account each student's individual goals.

  • Reporting of advising numbers, outcomes, satisfaction/evaluation, student demographics, and other student services data.

  • Process or assure completion of undergraduate Adds and Drops, as needed.

  • Collaborate with faculty and staff to help ensure an efficient and effective model of student support in the department.

  • Reporting as needed to assist faculty and the department head in decision making.

  • Help maintain and update general academic information, files, and databases for the department related to undergraduate programs.

  • Complete other duties as assigned by Director of Student Support, Assistant Director of Student Support, and Department Head.

Meetings & Trainings:

  • Attend weekly or bi-weekly KRSS advisor meetings.

  • Attend monthly KRSS staff meetings.

  • Attend monthly (during Fall & Spring) KRSS department meetings.

  • Attend KNS and RSM program area meetings, discussing items related to undergraduate programs and services.

  • Attend UT-wide Advising Community retreats and meetings. (Typically two times per year)

  • Participate in professional development opportunities as appropriate to position.

Other Duties:

  • Will support the Interim Director and Assistant Director of Student Support with other duties as needed including but not limited to:
  • help run events such as Freshman Welcome, Graduate Celebration, KRSS Awards Ceremony, New Graduate Student Welcome
  • facility issues such as space and equipment inventories, surplusing equipment

Minimum Requirements:

  • Master's degree. Degree should be in student services or related field.

  • Experience in advising, counseling, mentoring, academic coaching, or related student services field at the college or university level is required.

  • Experience with Microsoft Office programs.

Preferred Experience:

  • Experience in teaching, academic advising, or supervisory experience in a university setting, in areas related to department's programs.

  • Experience with Banner and DARS.

Needed Competencies/Qualifications:

  • Knowledge of university policy, procedure, and curricular information.

  • Knowledge/proficiency of Microsoft Office suite, Banner, Navigate, and Canvas.

  • Strong written, oral communication, and organizational skills.

  • Ability to multi-task.

  • Ability to relate effectively to students, faculty, support staff, alumni, and parents in an academic advising capacity.

Interested applicants should submit a resume and cover letter for full consideration.

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Student Services Coordinator - College Of Education, Health, & Human Science (Temp)

University Of Tennessee