Student Services Associate

Position Information

Classification Title Office/Clerical Assistant FLSA Non-Exempt FTE 1.00 Minimum Qualifications

Requires are least a high school diploma or equivalent. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Preferred Qualifications Position Summary

The individual will provide student affairs support, academic planning support and data retention/reporting duties for the administrative coordinator, department head, faculty, staff and students. Responsibilities will include but are not limited to: serving as the primary point of contact for current and prospective students, referring students to the appropriate faculty to answer any academic related questions, registration holds, assist with grade changes, late-adds and other student issues as they arise, prepare and distribute graduate assistantship letters for signatures submission of tuition waivers, assist Graduate Coordinator with graduate school award nominations, orientations and other duties relevant to the department's graduate programs, serve as liaison with Graduate School on admissions, records, registration and policy, assist in the planning of student related events. Work with faculty to create and maintain course offerings scheduled for future terms, enter course proposals in CAPA, loading courses in Banner, in which includes working with various units on campus to secure classrooms. This position works closely with the administrative coordinator, department head, graduate coordinator, faculty, staff, and students in order to make sure policies and procedures are followed and completed in a timely matter.

Knowledge, Skills, Abilities and/or Competencies

• Self starter, team player, work with minimal supervision, be detail oriented, organized, conscientious and be able to maintain effective working relationships and communicate effectively with a wide range of personnel.

Physical Demands

• Sit at computer for long periods of time.

• Light lifting.

Is driving a responsibility of this position? No Is this a Position of Trust? No Does this position have operation, access, or control of financial resources? No Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) No Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Duties/Responsibilities

• Primary contact for current and prospective students.

• Refer students to the appropriate faculty to answer any academic related questions.

• Clear students' registration holds, enter permission of Major and Permission of Department overrides.

• Assist with grade changes, late-adds and other student issues as they arise.

• Assist students with questions on various academic forms and submission of forms including serving as delegate for graduate assistant travel.

• Prepare and distribute graduate assistantship letters for signatures.

• Submission of tuition waivers.

• Assist Graduate Coordinator with graduate school award nominations, orientations and other duties relevant to the department's graduate programs.

• Submit Grad Student awards through Grad Status such as Roost Waivers, Presidential Scholar Assistantships, dissertation awards, etc.

• Announce Grad School Exams such as Oral Comprehensive Exams and Dissertation Defenses. Submit official test forms to the Grad School.

• Assist students with securing a room for the exam or online approval.

• Maintain admissions records, route program applications to faculty, and submit decisions to the Grad School.

• Serve as liaison with Graduate School on admissions, records, registration and policy.

• Assist in the planning of student related events.

Percentage of time 40 Duties/Responsibilities

• Work with Faculty to create & maintain course offerings schedule for future terms.

• Enter course proposals in CAPA.

• Order textbooks and instructor desk copies, as requested by faculty. Also, submit textbook assignments to be listed on file with the UGA bookstore.

• Load courses in Banner, which includes working with various units on campus to secure classrooms.

Percentage of time 30 Duties/Responsibilities

• Maintain current list of departmental alumni with current email/mailing addresses.

• Maintain graduate student files from admission through graduation.

• Maintain and update graduate, undergraduate and alumni student databases.

• Update student listservs each semester by pulling the class rolls from Banner.

• Maintain records of degree program changes.

• Maintain and collect data for course evaluations.

• Generate credit hour production reports.

• Compile, generate and tabulate various student data for departmental and CEPH reports.

• Other duties as assigned.

Percentage of time 30

Contact Information

Recruitment Contact

Contact Details

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name Travis Glenn Recruitment Contact Email travisg@uga.edu Recruitment Contact Phone

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

• Resume/CV

• Cover Letter

• List of References with Contact Information

Optional Documents

Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact University HR (hrweb@uga.edu).

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status.