Student Services & Admissions Assistant

About The Arts & Sciences Student Services and Admissions Office

The Arts & Sciences Student Services and Admissions Office is a vital unit committed to providing exceptional support to students, faculty, and staff at Cornell University. Collaborating closely with various academic units, they contribute to achieving the university's enrollment objectives. They operate a comprehensive student services model, assisting all 4,700 undergraduate students from admission through to graduation, ensuring each student receives personalized guidance toward their academic and personal success.

For more information on The Arts & Sciences Student Services and Admissions Office, click here.

The Opportunity

The Student Services & Admissions Assistant in the Arts & Sciences Student Services & Admissions Office provides essential administrative support to admissions, registrar, and advising functions. This role is part of a dynamic team dedicated to offering excellent service to students, faculty, and staff. The office supports a one-stop service model for 4,700 undergraduate students from admission through graduation.

Key Responsibilities

Serve as the first point of contact for the Student Services & Admissions Office, fostering a welcoming environment for visitors, students, faculty, and staff. Deliver consistently high levels of service to all office visitors.

Provide front desk operations support. Assist with maintenance of student records. Support Admissions staff with application processing Coordinate appointment scheduling.

Report to the Director of Administration. Support and collaborate with admissions, registrar, and advising colleagues. Serve as a resource to department undergraduate coordinators and other college staff. Partner with unit staff on supporting and scheduling visitor information sessions.

What We Need

A resume and cover letter are required for further consideration. HS Diploma; 2-4 years of relevant experience or an equivalent combination of both education and experience.

Ability to multi-task in a fast-paced environment. Strong organizational skills and attention to detail. Effective written and verbal communication skills.

Ability to work well as part of a team. Ability to learn and use new technology software. Experience in, or ability to quickly learn, standard office software (e.g., Outlook Mail, Microsoft Office Suite, FileMaker). Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.

Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff, and community members. Ability to effectively prepare written memos/emails and handle confidential information.

If you have all those things, great! We have a few more things that we would prefer you to have, but it's ok if you don't.

Bachelor's degree. Experience with PeopleSoft.

Experience with Slate. Experience with 25Live scheduling system. Experience with Salesforce.

Knowledge of Cornell. Experience working in an academic unit.

This is a full-time (39 hours/week) endowed position that is based in Ithaca, NY and fully on-site. Work hours are 8am-4:30pm Monday through Friday.

Rewards and Benefits

• Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.

• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: https://hr.cornell.edu/benefits-pay.

• Follow this link to learn more about the Total Rewards of Working at Cornell: https://hr.cornell.edu/jobs/your-total-rewards.

• Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.

• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program.

No Visa Sponsorship is available for this position.

Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities.

We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work.

Familiarize yourself with Cornell's COVID-19 workplace guidance as well as the university's COVID-19 services and information.

University Job Title:

Student Services Asst III

Job Family:

Student Services

Level:

C

Pay Rate Type:

Hourly

Pay Range:

$20.53 - $22.69

Remote Option Availability:

Onsite

Company:

Endowed

Contact Name:

Keionda Lewis

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience

• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline (faculty pay ranges reflects 9-month annual salary)

To learn more about Cornell's non-union staff job titles and pay ranges, see Career Navigator.

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell's union wages, see Union Pay Rates.

Current Employees:

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Online Submission Guidelines:

Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by "dragging and dropping" them into the dropbox or by using the "upload" icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website.

Employment Assistance:

For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email mycareer@cornell.edu.

If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Office of Institutional Equity and Title IX at voice (607) 255-2242, or email at equity@cornell.edu.

Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also request an appointment to use a dedicated workstation in the Office of Talent Attraction and Recruitment, at the Ithaca campus, by emailing mycareer@cornell.edu.

Notice to Applicants:

Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.

EEO Statement:

Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.

2024-06-20