Student Operations Supervisor, Spartan Recreation

Student Operations Supervisor, Spartan Recreation JobID: 465

Position Type:

Spartan Recreation

Date Posted:

3/5/2024

Location:

San Jose, CA

Additional Information: Show/Hide

2023 - POSITION DESCRIPTION

Job Title: Student Operations Supervisor (SRAC)

Classification Title: Student Assistant III

Job Code/Grade: Hourly, Non-Exempt

Department: Spartan Recreation

Supervisor: SRAC Operations Manager

Location: Spartan Recreation & Aquatic Center (SRAC)

The Student Union of San Jose State University is 501(c) (3) nonprofit auxiliary that maintains two major facilities at San José State University in downtown San José, California. These facilities include the Diaz Compean Student Union Building, the Provident Credit Union Event Center, and the Spartan Recreation and Aquatic Center. The Student Union functions as part of the Student Affairs Division on campus, and is governed by a Board of Directors made up of a student majority, faculty, and administrators.

Mission

The Student Union, Inc. of San Jose State University supports the development, growth, and well-being of students and the campus community by providing diverse programs, desired services, and quality facilities to enhance the collegiate experience.

Job Summary

The Student Operations Supervisor assists with the overall daily operation of the Spartan Recreation & Aquatic Center (SRAC). This includes, supervising student staff, recreation programs, and general use of the building, including opening and closing of the facility. Under the direct supervision of the SRAC Operations Manager.

Essential Functions and Tasks

• Enforce and interpret the SRAC facility policies and procedures.

• Responsible for knowing the day-to-day operations/event schedules and preparing spaces for programs.

• Assists with patron safety by preventing and responding to emergencies, enforcing all facility rules, regulations, policies, and procedures, including aquatic emergencies.

• Maintain a clean and organized environment within the facility.

• Respond to building system failures, and report to building engineer and management immediately.

• Communicates non-emergency maintenance and custodial needs to appropriate personnel.

• Properly communicate and document any incidents or accidents.

• Assist with daily credit card transactions and end of day reconciliation in accordance with Student Union policies and procedures.

• Assist with recruiting, hiring, training, supervising, and evaluating student staff. · Assist with loss prevention and equipment inventory.

• Assist with providing tours of the SRAC.

• Assist with promotional events being held at SRAC, including but not limited to, tabling, special events, summer orientation, and more.

• Attend all regularly scheduled staff meetings, training days, and workshops. · Performs other duties assigned.

Knowledge, Skills and Abilities (KSAs)

• Knowledge of general facility operations, to include basic maintenance and custodial experience preferred.

• Strong customer service and interpersonal skills, ability to manage conflicts. · Able to lift 45 pounds safely and stand for an extended period of time.

• Maintain a professional appearance and attitude.

Qualification and Specifications

• Current First Aid/CPR/AED certification, American Red Cross preferred. Online certifications will not be accepted.

• Must be a current employee with Spartan Recreation and have worked for a minimum of one semester.

• Must be a matriculated SJSU student and continuously enrolled at least half-time* during the academic term.

*Half-time is defined as follows: Enrollment Status Half-time Units Undergraduate and Post baccalaureate Students 6.0-8.0 hours/semester

Physical Demands and Work Environment

The position works in an indoor, recreation facility program-oriented environment. i. The physical demands of this position are described below:

• Sitting, walking, twisting, bending, climbing, pulling, pushing, squatting, crawling, kneeling, balancing, reaching, and coordination (eye, hand, foot).

• Fall (Slip, Trip) Conditions that result in falls (impacts) from height or traditional walking and playing surfaces.

• Lifting and carrying, often 10-25lbs, frequently 26-50lbs, occasionally 50-75 lbs.

• Hearing and speaking to exchange information in person or on the telephone.

• Dexterity of hands, fingers, and wrists to operate a computer keyboard and calculator.

In general, the position works a schedule based on business needs 9 a.m.

• 5 p.m., Monday

• Friday, and may require evening and weekend work as needed:

• When school is in session - may work up to, but not in excess of 20 hours per week (among all concurrent positions).

• When classes are not in session (i.e. summer break) may work up to, but not in excess of 40 hours per week.

Minimum Hourly Salary: $18.75 - Maximum Hourly Salary: $21.63

• This position is non-exempt from the provisions of Section 1 of the California Industrial Welfare Commission Orders.

• In general, the position works a schedule based on business needs and requires early morning, evening and weekend work.

• When school is in session student assistant may work up to, but not in excess of 20 hours per week (among all concurrent positions).

• When classes are not in session (i.e. summer break) student assistant may work up to, but not in excess of 40 hours per week.

Benefits

This position is employed through Student Union at San Jose State University which offers employees to receive 24 hours of sick pay during the calendar year.

Equal Opportunity/Affirmative Action

The Student Union of San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of race, color, religion, national origin, age, sex, marital status, pregnancy, disability, veteran's status, or sexual orientation consistent with applicable federal and state laws. The Student Union and SJSU have a firm and unambiguous commitment to the active elimination of discrimination, and the affirmative recruitment of a diverse, multi-racial community of students, faculty and staff.

California State University (CSU) Learning & Development

Within the first month, all employees are required to complete the following compliance online training sessions through CSU Learn, the University's employee training platform. Employees will be enrolled in the training soon after their appointment is processed and will be notified via email from CSULearn@sjsu.edu.

• CSU - Injury and Illness Prevention Program - one time course

• CSU - Preventing Discrimination and Harassment for Non-Supervisors - required every two years

• CSU - Sexual Misconduct Prevention Program (Title IX) - required every year • Data Security and FERPA - required every two years

• Hazard Communication Cal/OSHA - one time course

• SJSU COVID-19 Health and Safety Protocols Training - one time course

Background Check and Fingerprinting

Student Union employees are required to undergo and completed a successful background check that includes verification of employment and education, as well as a check of criminal records for employment. Candidates for positions where the employee will come in regular contact with minors and cash management will be required to be fingerprinted. This policy includes emergency hires and may also be applicable to volunteers depending on the work they will be doing.

In some cases the background check will include a credit check and/or a Department of Motor Vehicles check, as well as a check of licenses and certificates when applicable. All background checks are conducted through the Student Union third-party vendor, Accurate Background.

CSU COVID Policy

Employees must comply with the CSU Vaccination Policy ID #11030468 and SJSU Presidential Directive upon hiring. This policy requires that students, faculty and staff remain current on vaccination and boosters for which they are eligible or qualify for an Exemption from the vaccine requirement based on medical or religious exemption.

California Child Abuse and Neglect Reporting Act

All Student Union at San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.