Student Life Office Front Desk Student Worker

A front desk student worker ensures the Student Life Office front desk is covered during

their assigned shift during regular business hours Friday 9AM - 4:30PM. Their main duties include

welcoming and assisting visitors/guests, answering telephone calls, and keeping the suite clean and safe

for everyone and other duties as assigned.

• Assist and greet incoming visitors/guests

• Answer telephone

• Assist Student Life staff with projects as requested

• Keep front desk clutter free and organized and the rest of the suite clean and professional for staff, visitors, and guests

• Distribute incoming mail to staff

• Restock copier with paper and ink

• Possibly give direction/assist IDEAL student interns

Customer Service

Front desk attendants are the first people that Lipscomb University students, faculty, staff, and guests see and talk to;

how they greet, treat, and respond to them forms their first impression of the Student Life Office.

Communication

Since they will be communicating with varying levels of internal and external customers

over the phone, in person, and via email, front desk attendants need to have excellent

verbal and written communication skills.

Multitasking skills

Answering the phone and assisting customers at the desk are a few of the duties that a front

desk attendant may have to perform simultaneously.

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