Student Financial Systems Specialist - Student Financial Services

West Virginia University Morgantown , WV 26502

Posted 2 months ago

West Virginia University Information Technology Services is currently accepting applications for an Information Systems Specialist - Student Financial Services

About the Opportunity

As Information Systems Specialist, you will assist in the development and maintenance of multiple systems, including but not limited to the Banner Financial Aid and Student Accounts modules, Academic Works, etc. This position will be part of a team whose goal is to improve the efficiency and effectiveness of all processes associated with the student experience under the purview of SFS. In addition to creating and monitoring daily and cyclical processes, this position will play a key role providing data analysis, report design and the development of systems and processes to deliver data to both internal and external users.

You will become part of a team that is responsible for the annual set up, periodic processing, testing, maintenance, and upgrades to the Banner Financial Aid and Student Account systems; however, you will work independently and take ownership of projects while consulting with other team members for guidance and support as needed. You play a key role in the development of any new software systems, reports for internal and external users, etc.

We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:

  • 37.5-hour work week
  • 13 paid holidays (staff holiday calendar)
  • 24 annual leave (vacation) days per year
  • 18 sick days per year

(for when you're ill, for when you need time to care for sick family, for your own, or your family's, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)

  • WVU offers a range of health insurance and other benefits (this position is a benefits-eligible non-classified staff position)

  • 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ's.

  • Wellness programs

What you'll do:

  • create both ad hoc & standardized queries, reports and population selections to assist staff and provide senior leadership with data for strategic planning and analysis;

  • be responsible for maintenance of the Academic Works scholarship matching system and the corresponding Argos tools that support the system;

  • create and/or automate processes to improve the effectiveness and efficiency of all offices within the Student Financial Services division;

  • maintenance of created and automated financial aid and student account processes;

  • create documentation to support both new and existing processes;

  • help in the resolution of data irregularities;

  • be equally able to work as a part of a team individually or independently;

  • aid with the annual setup and rollover of the Banner system for processing financial aid;

  • aid with the monitoring, modification and control of systems necessary to provide the financial data required for accurately recording student receipt and disbursement activity in the University and State accounting systems;

  • aid with the process of student billing, handling of delinquent accounts and collections;

  • aid with the testing of Banner software patches and upgrades to reflect changing regulations, tracking, budgeting and packaging practices and maximize functionality in both the Student Account receivables and Financial Aid modules;

  • help with the resolution of system errors and liaise with internal users and vendors as needed;

  • aid in the development and/or maintenance of Banner setups for communication, SAP, budgeting, packaging, billing, collections;

  • plan, prepare and present instructional manuals and/or training for users as needed;

  • performs other duties that may be assigned by the manager of the Student Financial Services Office Strategic Operations unit

  • Bachelor's degree in either computer science, information systems, finance or related field or 1-year practical experience with a student information or scholarship management system

  • A minimum of six (6) months of experience:

  • practical experience with relational databases and a query language

  • Up to a minimum of one (1) year experience involving:

  • An integrated information system

  • Excel

  • Scholarship matching system

  • Analyzing data

  • learning and applying new technology

Preferred Qualifications:

  • Proficiency of Ellucian's Banner Student Information System
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The individual in this position will be part of a team that is responsible for the annual set up, periodic processing, testing, maintenance, and upgrades to the Banner Financial Aid and Student Account systems. They will also play a key role in the development of any new software systems, reports for internal and external users, etc. In order to be successful in this position, the ideal candidate will: * Create both ad hoc & standardized queries, reports and population selections to assist staff and provide senior leadership with data for strategic planning and analysis. * Help with the maintenance of the Academic Works scholarship matching system and the corresponding Argos tools that support the system. * Create and/or automate processes to improve the effectiveness and efficiency of all offices within the Student Financial Services division. * Assist with the maintenance of created and automated financial aid and student account processes. * Create documentation to support both new and existing processes. * Help in the resolution of data irregularities. * Be equally able to work as a part of a team individually or independently. * Administer the annual setup and rollover of the Banner system for processing financial aid. * Assist with the monitoring, modification and control of systems necessary to provide the financial data required for accurately recording student receipt and disbursement activity in the University and State accounting systems. * Aid with the process of student billing, handling of delinquent accounts and collections. * Conduct the process the testing of Banner software patches and upgrades to reflect changing regulations, tracking, budgeting and packaging practices and maximize functionality in both the Student Account receivables and Financial Aid modules. * Help with the resolution of system errors and liaise with internal users and vendors as needed. * Aid in the development and/or maintenance of Banner setups for communication, SAP, budgeting, packaging, billing, collections. * Plan, prepare and present instructional manuals and/or training for users as needed. * Bachelor's degree in either computer science, information systems, finance or equivalent combination of education and experience * Zero-six months of experience in the following: * Relational databases and a query language. * Experience with an integrated information system. * Experience with Excel. * Experience with a scholarship matching system. * Proven ability to analyze data * Proven ability to learn and apply new technology. * Proficiency of Ellucian's Banner Student Information System is preferred. * Student financial aid or student accounts at a post-secondary institution preferred. * Practical experience with a student information or scholarship management system preferred. * Demonstrated working knowledge and ability to operate a PC and understand and utilize basic business software. * Knowledge of standard office procedures and operations. * Ability to understand relational databases and data entity relationships. * Ability, with training, to learn and understand and creation of SQL script to perform business functions. * Experience with an enterprise reporting tool such as ARGOs. * Experience with the Academic Works scholarship system. * Ability to understand and assist in the creation of reports Argos reports. * Experience with the support of a mission-critical software system. * Familiarity with HTML and data driven web applications. * Ability to learn and understand complex systems. * Ability, with training, to use SQL to create population selections and maintain tracking, budgeting and packaging rules. * Ability, with training, to use SQL to create Argos data blocks and reports. * Ability to work independently and demonstrate initiative. * Ability to manage multiple tasks and meet deadlines in a fast-paced environment. * Ability to create and implement test plans and properly interpret test results. * Ability to transform user requirements into a technical solution. * Capable of researching information to properly utilize new and updated system functionality. * Strong interpersonal and communication skills (both written and oral). * Exceptional attention to detail and ability to interpret data. * Excellent customer service skills. * Ability to rapidly acquire knowledge and understanding of new business applications. * Demonstrated ability to foster cooperation and harmony among groups and exercise professional judgement in new and/or unusual situations. West Virginia University Research Corporation Human Resources Morgantown WV

Student Financial Systems Specialist - Student Financial Services

West Virginia University