Student Finance Advisor

Summary

The primary responsibility of the Student Finance Advisor is to assist in determining and obtaining appropriate funding for new students. Other duties may be assigned by the Assistant Director of Finance. Student Finance Advisor is responsible for maintaining the stated Student Finance Department goals of Compliance, Customer Service, and Cash Flow.

Essential Functions

Process Student Accounts

• Supports students through initial and ongoing student contact, ensuring financial aid and other sources of aid is secured, and making certain all required paperwork is submitted.

• Provides the best possible experience for students during every interaction by displaying compassion, composure, and offering compelling reasons to complete next step within proper timeframes.

• Recognizes hidden issues and offers creative solutions to assist students in addressing barriers to starting or continuing in school.

• Process, award and complete future student financing eligibility in accordance to federal, state and institutional regulations.

• Certify and input students and/or parent loans via SAINT and CampusVue.

• Works proactively with Admissions, Students Services, Education, Employment Services and Accounting teams to support the needs of students and improve operational outcomes such as show rate, retention, persistence and overall student satisfaction.

• Navigate students/influencers through the financial aid process by clarifying process steps, reviewing where they are in the overall process.

• Educates students on federal aid borrower's rights and responsibilities, FAFSA completion, loan acceptance/denial, scholarships and alternative funding options that help resolve financing issues.

Student Finance Transcripts

• Checks NSLDS for electronic financial aid transcripts, ensuring that Defaults, Open Loan Periods, SULA and Pell LEU issues are addressed.

Awarding Aid

• Checks NSLDS for electronic financial aid transcripts.

• Federal Campus Based Aid Award Federal Supplementary Educational Opportunity Grant (FSEOG) and Loans to future student based on written policy.

• Assist student in processing applicable gap financing as well as state Grants, scholarships, tuition assistance, and other funding resource.

Other duties

• Meets deadlines for proposals, project implementation and project terminations activities and reports

• Special projects as assigned.

• Attend departmental and campus wide meetings.

Knowledge / Skills

• Experience working with CampusVue, SAINT, NSLDS, COD, and various other finance aid management systems.

• Thorough knowledge of Title IV regulations, applicable policies and procedures

Qualifications

Education and Work Experience

• High School Diploma, or GED required

• Bachelor's degree preferred

• 5+ years of Student Finance experience preferred

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

No or very limited physical efforts required. No or very limited exposure to physical risk. Work is normally performed in a typical interior/office work environment. While performing the duties of this job, the employee is regularly required to sit; use hands to finger; and talk or hear.

AAP/EEO Statement

Spartan College provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

In keeping with the above conviction, Spartan College is committed to assuring that:

All recruiting, hiring, training, promotion, compensation, and other employment related programs are provided fairly to all persons on an equal opportunity basis without regard to race, creed, color, religion, sex, age, national origin, disability, veteran status, or any other characteristic protected by law;

Employment decisions are based on the principles of equal opportunity and affirmative action; and all personnel actions such as compensation, benefits, transfers, training, and participation in social and recreational programs are administered without regard to race, creed, color, sex, age, national origin, disability, veteran status, or any other characteristic protected by law.

Benefits

• 401(k) and Employer Match

• Medical insurance

• HSA/FSA

• Dental insurance

• Vision insurance

• Life insurance

• Paid time off

• Employee Assistance Program

• Tuition Reimbursement/Employee Scholarship