Student Engagement Librarian

The Student Engagement Librarian will contribute to the work of the Libraries' Learning and Academic Engagement Department by leading user experience and engagement activities, serving as liaison to assigned University Student Experience units, and providing reference and instructional services. Reporting to the Head of the Learning and Academic Engagement (LAE) Department, the librarian will actively contribute to LAE department goals and serve on cross-unit teams that focus on Libraries-wide projects and initiatives as needed. The Student Engagement Librarian will demonstrate a commitment to inclusion, diversity, equity, and accessibility, and will work both independently and collaboratively with colleagues and campus partners to contribute to a shared vision of the Libraries' role in student success.

Qualifications

Required

• MLIS (ALA-accredited) or equivalent combination of education and experience.

• Experience providing user services in a library setting.

Preferred

• Experience in planning, implementing, or contributing to user engagement projects in an academic library setting.

• At least one year of experience providing user-facing services in an academic library setting.

Job Specific Qualifications

Required

• Demonstrated ability to work collaboratively with faculty, students, professionals, and colleagues.

• Excellent organizational skills and demonstrated ability to navigate multiple projects and responsibilities at the same time.

• Experience using reference tools, search interfaces, and reference interview techniques.

• Leadership ability and commitment to continuous learning.

• Commitment to providing responsible and innovative services to a culturally and racially diverse campus.

• Ability to work cooperatively in a demanding and rapidly changing environment.

• Strong interpersonal, communication and problem-solving skills .

• Demonstrated commitment to inclusion, diversity, equity, and accessibility.

Preferred

• Project management experience, especially in a library setting.

• Demonstrated success in providing excellent public service to students, faculty, and researchers.

• Experience in or ability to gather and analyze data.

• Ability to clearly and concisely convey information including research findings via presentations, reports, and other appropriate delivery methods.

Responsibilities

User Experience and Engagement

• Lead user experience activities and, using the data from these efforts, make recommendations for changes and improvements to the Libraries' services, resources, and spaces.

• Coordinate the Student Libraries Advisory Board, in collaboration with a team of Libraries' stakeholders, to invite and utilize student feedback about the Libraries, while providing opportunities for student engagement and experiential learning.

• Supervise and mentor graduate student employees and other staff in the above activities as needed.

Liaison and Instructional Services

• Serve as liaison to assigned University Student Experience units.

• Collaborate with staff in liaison areas to develop and provide outreach services and programs to engage undergraduate students across academic disciplines and interests and promote Libraries resources and services.

• Support instructional activities and provide instruction as needed.

Reference and Information Services

• Provide the full range of general and interdisciplinary reference services, both in-person and virtual, including the information desk, local and consortial chat, email reference, and off-desk consultations.

• Model best practices for reference and customer service.

• Provide reference training and ongoing support to new Learning and Academic Engagement staff and graduate student employees.

• Provide regular staff development opportunities on reference and other topics to Learning and Academic Engagement staff.

Professional Development and Service

• Participate in interdisciplinary library teams as assigned.

• Engage in activities that contribute to the advancement of the Libraries, the University, and the library profession.

• Maintain awareness of professional developments, issues, and practices through research and activities that increase one's knowledge and abilities, and that positively impact one's performance and service contributions.

Other duties and projects as assigned.

Keywords: SU Libraries, SU Library, Library, Libraries

Physical Requirements

• Tools/Equipment

• Application Instructions

In addition to completing an online application, please attach a resume and cover letter.