Student Counselor

Position Details

Position Information

Recruitment/Posting Title Student Counselor Job Category URA-AFT Administrative Department SC&I

• Dean's Office Overview

Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses. Ranked in 2022 by Forbes as a top 100 best large employer in America, Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities.

The School of Communication and Information (SC&I) on the Rutgers-New Brunswick campus houses a dynamic community of scholars who conduct engaged research and teach in the areas of communication, information science, media studies, information technology, journalism, librarianship, organizational and health communication, public relations, and other professional practice areas. SC&I has about 2,500 enrolled students and teaches thousands of other Rutgers students in our five undergraduate programs, two master's degrees, interdisciplinary doctoral program, and non-degree continuing education programs. We value our culture of collegiality and work hard to support the success of our full- and part-time faculty, staff, and students. For more about the school and its activities, see: http://comminfo.rutgers.edu.

Posting Summary

Rutgers, The State University of New Jersey, is seeking a Student Counselor for the School of Communication and Information

• Dean's Office.

Among the key duties of this position are the following:

• Provides academic advising and student services support to students in degree, non-degree, and non-credit programs of the School of Communication and Information, with a focus especially on undergraduate students.

• Works as part of the undergraduate student services team and works closely with program directors and faculty to develop, implement, and evaluate program policies and services to meet the needs of undergraduate students in the areas of academics, student life and activities, career development, and/or special populations.

• Provides guidance to prospective students throughout the admissions process.

• Uses professional judgment to evaluate academic credentials in order to recommend admission decisions.

• Provides academic, personal, and career counseling and advice; facilitating orientation programs and information sessions for new and prospective students.

• Coordinates intervention programs for students experiencing difficulty.

• Develops special projects, activities, and rich media communication.

• Provides resolutions to an assortment of academic and administrative problems of moderately complex scope, provides analytical reports to faculty and administrators, and may serve as a liaison to university departments and offices.

• Employs judgment within defined practices and procedures, and works independently within broadly defined work objectives.

Position Status Full Time Hours Per Week Daily Work Shift Day Work Arrangement FLSA Exempt Grade 05 Position Salary Annual Minimum Salary 63518.000 Annual Mid Range Salary 79089.000 Annual Maximum Salary 94659.000 Standard Hours 37.50 Union Description URA-AFT Administrative Payroll Designation PeopleSoft Benefits

Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.

Seniority Unit Terms of Appointment Staff

• 12 month Position Pension Eligibility ABP

Qualifications

Minimum Education and Experience

• Bachelor's degree in communication, psychology, counseling, education, social work, or a related area, or an equivalent combination of education and experience that demonstrates knowledge and understanding of student development and academic theories, methodologies, and current practices in higher education.
• A minimum of two (2) years of relevant experience in higher education student services that demonstrates skills in academic advising, student support services, and retention practices.

Certifications/Licenses Required Knowledge, Skills, and Abilities

• Excellent communication and interpersonal skills.

• Ability to handle complex situations with diplomacy.

• Computer proficiency in generating analysis of data.

• A strong commitment to providing outstanding student services is fundamental.

Preferred Qualifications

• Master's degree since candidate is expected to provide developmental advising with an understanding of the fundamentals of counseling.

• Experience with customer relationship management and retention software.

• Three (3) years of relevant experience in higher education student services that demonstrates skills in academic advising, student support services, and retention practices.

Equipment Utilized

This position regularly uses:

• MS Office suite and other standard office software.

• University systems including IMS, course scheduling, RIAS, and Discoverer.

• Cloud computing programs such as Salesforce.com.

• Online learning management systems such as eCollege, Canvas, and Sakai.

• Webconferencing programs such as Elluminate, Adobe Connect Pro, and WebEx.

• Collaborative documents and programs such as wikis, GoogleDocs, MindManager/MindJet, and MS Project.

• Social software and media such as Constant Contact, Facebook, Twitter, Ning, and LinkedIn.

• Webdesign and maintenance software such as Drupal, WordPress, Dreamweaver, and CamStudio.

• Standard office equipment such as desktop computers, copiers, printers.

Physical Demands and Work Environment

• Must be able to lift items up to 10 lbs.

• Must be able to participate in room set up for events including moving tables and chairs.

Special Conditions

Posting Details

Posting Number 24ST0807 Posting Open Date 04/15/2024 Special Instructions to Applicants Regional Campus Rutgers University-New Brunswick Home Location Campus College Ave (RU-New Brunswick) City New Brunswick State NJ Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

Supplemental Questions

Required fields are indicated with an asterisk (*).

• Do you have a bachelor's degree in communication, psychology, counseling, education, social work, or a related area, or an equivalent combination of education and experience that demonstrates knowledge and understanding of student development and academic theories, methodologies, and current practices in higher education?

• Yes

• No

• Do you have a minimum of two (2) years of relevant experience in higher education student services that demonstrates skills in academic advising, student support services, and retention practices?

• Yes

• No

Applicant Documents

Required Documents

• Resume/CV

• Cover Letter/Letter of Application

• List of Professional References (contact Info)

Optional Documents

• Other Document