Student Assistant University Housing (Graduates)

About Us

Located 15 miles southeast of downtown Atlanta, Clayton State University offers employees a diverse environment that fosters both professional and personal development. The university is committed to cultivating an environment of engaged, experienced-based learning, enriched by active community service. Clayton State offers multiple Bachelor's and Master's Degree programs, which currently enroll over 6,900 students in challenging campus and online courses.

The campus is situated just 20 minutes from downtown Atlanta on 214 beautiful acres, making access to the metropolitan area a breeze. We¿ve been named a Top Workplace in Atlanta by the Atlanta-Journal Constitution for six consecutive years. And we also were named one of 79 higher education institutions across the nation in The Chronicle of Higher Education¿s list of 2017 Great Colleges to Work For.

Job Summary

The University Housing Student Assistant (SA) plays an important role in assisting the Department of University Housing and Residence Life in Business Operations to accomplish our mission. The SA for assignments and occupancy will assist in daytime monitoring of the University Housing room assignment processes, occupancy management, and planning and marketing of Housing and Residence Life special events and initiatives. Experiences will include attending planning meetings and coordinating programs such as Move-In Days, Move-Out Days, Room Change Weeks, Preview Days, Orientations, and other departmental initiatives etc. This includes development of publications and materials for the Housing & Residence Life website, emails, etc. This position will report and work directly with the Assistant Director for Assignments and Outreach.

Responsibilities

• Manage the electronic Room Inventory system in StarRez and develop process changes with the Assistant Director for Assignments and Outreach

• Assist in processing room assignments, Room Changes, Housing Contract cancellations, and other duties.

• Assist with managing Housing applications.

• Assist in financial and room assignment audits.

• Assist in email correspondence to students/ residents.

• Assist in posting and auditing of charges to student accounts in StarRez and Banner

• Research best practices for occupancy management.

• Will become an expert in StarRez, student housing program.

• Monitor Instagram account and respond to queries in a timely fashion.

• Maintain professionalism and positively represent University Housing on social media and in person.

• Represent the Department and actively engage with students/ potential students at events such as Move-In Days, Rooms Sign Up, Preview Days, Orientation, and Move-Out

• Assist in training of Residence Life staff members in StarRez or other Assignments processes.

• Assist in interviewing, hiring, and onboarding new members of the Engagement Assistant team.

• Prepare and continuously update marketing materials for Housing promotion to current, new, and prospective students, including after-hours events.

• Attend Admission events related to new and prospective students.

• Works closely with the Assistant Director in related tasks

• Serve on University committees as requested.

• Serves on after-hours duty on-call rotation.

• Other duties as assigned.

Required Qualifications

• Currently enrolled Clayton State University student actively pursuing a Graduate level degree is preferred.

• Must have strong interpersonal skills and the ability to interact with students, parents, faculty, and staff.

• Excellent written and verbal communication skills.

• Interested and marketing and social media savvy.

• Excellent computer skills in Windows/Microsoft Office

• Ability to collaborate and problem-solve minor issues at the University Housing office.

• Must live on campus.

Knowledge, Skills, & Abilities

• Experience with Microsoft Word and Excel.

• Good listening and communication skills

• Customer service oriented

• Accuracy and attention to detail

• Display confidence and integrity.

• Must be able to lift 20 lbs.

Typical Work Hours:

Various hours between 8 AM and 5 PM needed, Monday through Friday. Saturday hours may be available for recruitment-related events. This position is limited to working up to 19.5 hours per week.

Immediate Supervisor/ Contact Person:

Jemilla Flanagan, Assistant Director for Assignment and Outreach

Email: JemillaFlanagan@gmail.com

Phone Number: 678-466-5524

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Clayton State University, as determined by Clayton State University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules, and regulations of this institution, and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

Clayton State University is an equal employment, equal access, and equal educational opportunity and affirmative action institution. It is the policy of the University to recruit, hire, train, promote, and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, AREA, ADA, E.O. 11246, and Rev. Proc. 75-50). Clayton State University is an Affirmative Action/Equal Opportunity Institution. For questions or more detailed information regarding this policy, please contact the Clayton State University Office of Human Resources at (678) 466-4230. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Disability Resource Center at: (678) 466-5445.