Student Assistant-Testing Services *Work Study Required*

Position Title Student Assistant-Testing Services *work study required

• Posting Number STU195 VP Area VP Student Affairs Division Student Services Department Career and Testing Center Location Student Supervisor Haley Tyson Work Study Required? Yes Job Duties

This position supports the testing labs for the Lamar Lab (Pearson Vue) or Prometric Services. This position will be responsible for supervising test candidates to ensure the efficient administration and execution of tests while maintaining the utmost level of customer service and testing integrity. This will include greeting candidates, verifying candidate information, monitoring the examination process, and maintaining the testing labs' policies and guidelines. Will require constantly observing room and checking computer monitors to document testing process for records. Accurate record keeping and creating cases for incidents may be required at times. Assisting with computer updates and troubleshooting will be needed occasionally. Dress code is business casual.

Minimum Qualifications

• Effective communication to provide quality customer service

• Computer Savvy to assist with troubleshooting

• Listen attentively to candidate needs during testing process

• Maintain confidentialy and integrity of testing lab

• Monitor and observe candidates thoroughly

• Critical thinking and problem solving as well as taking initiative

• Must be local to the Southeast Texas area for coverage of lab

• Must be available for Summers and extended days beyond class schedule

• Typical lab hours between 7:00-5:00, some extended testing hours are required. Shift will vary for morning or afternoon.

• Work study is required

Physical Requirements

• Sitting, monitoring video recording equipment, conducting physical walkthroughs of the testing area for security and test integrity. Due to the confidential nature of testing, no cell phone use or homework can be completed in the lab environment.

Certifications Required Work Hours Job Conditions

Indoors. Normal office environment.

Additional Instructions for Applicants EEO Statement

Lamar University is An Equal Opportunity Employer

Security Sensitive Statement

This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information.