Student And Scholar Services, Benefits Administrator

Introduction

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.

Overview

The role of the Student and Scholar Services, Benefits Administrator is to effectively manage day to day servicing of University Services account or accounts by administering eligibility and billing, in addition to providing benefits, claims and access to care assistance. In this position, you will provide high level customer service insuring that client needs are met in a way that improves customer satisfaction and increases profitability for the company. You will be responsible for providing full concierge service of assigned client groups along with establishing strong relationships with university contacts!

How you'll make an impact

• Process client enrollment forms and send client data to the insurance carrier for enrollment

• Initiates billing process for postdocs/departments and reconciles insurance carrier billing

• Provides discrepancy reports to university client as needed to satisfy eligibility questions.

• Respond to inquiries from clients and university contacts

• Work with complex proprietary applications

• Process university data files

• Renew existing clients annually

• Manage open enrollment process and conduct client facing meetings as needed

• Reviews policies and contracts for accuracy

• Educate client and enrollees about their group's benefit plans, coverage, copays, coinsurance and /or deductibles.

• Provide responses or problem resolution to all client requests regarding enrollment issues including ordering ID cards, processing enrollment forms, checking enrollment status, answering questions.

About You

Required: Bachelor's degree and 3 or more years client coordination and/or claims management experience, OR High School degree with 8 or more years client coordination and/or claims management experience. Life & Health License required. Able and willing to travel approximately 25% of the time.

Behaviors: Excellent verbal and written communication skills. Able to quickly determine critical issues.

#LI-PF1

#LI-Hybrid

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!

• Life and accident insurance

• 401(K) and Roth options

• Tax-advantaged accounts (HSA, FSA)

• Educational expense reimbursement

• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)

• Flexible work hours (availability varies by office and job function)

• Training programs

• Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing

• Charitable matching gift program

• And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.