Student Ambassador

Student Ambassador

Join our dynamic team at Waubonsee Community College, where your career can flourish. Be part of a transformative institution, dedicated to making a positive impact in our community and the lives of our students.

Waubonsee Community College promotes diversity in faculty, staff, and student recruitment and is committed to hiring and retaining exceptional faculty and staff who are committed to the college's culture of collaboration, professional growth and student success. Your future starts here - join us today!

Sugar Grove Campus

Student Worker

Hybrid Option: No

The Student Ambassador position's basic function is to uphold the mission of the program, which is to develop and encourage peer relationships between current and prospective students by providing information and guidance during the admissions process. The Student Ambassador reports to the Admissions Coordinator.

Responsibilities

Conduct phone outreach to new inquiries within 24 business hours of receiving the inquiry.

Contact prospective students by phone for the purposes of serving as an informational resource and assisting them in the registration process.

Conduct re-engagement calls to prospective students in order to determine interest and assist with remaining steps to getting started.

Perform data entry of prospective student information and record notes from student outreach into the Customer Relationship Management (CRM) system.

Assist with closing completed tasks in the CRM system.

Conduct campus tours for prospective students, as well as individual campus tours as needed.

Assist with facilitating a variety of college events, including New Student Orientation and Open House events.

Assist with providing front desk, phone, and student intake coverage as needed.

Assist with administrative office tasks as needed.

Maintain general knowledge of college activities, programs, and requirements with the ability to refer inquiries to the appropriate personnel.

Participate in outreach projects on campus.

Perform other duties as assigned.

Minimum Qualifications

High school diploma or equivalent required.

Ability to work a flexible schedule, including evenings and occasional weekends as needed.

Good interpersonal skills.

Ability to maintain confidentiality of sensitive material.

Must be enrolled in at least one credit class at Waubonsee.

Valid Illinois driver's license required.

Please attach the following documents when applying:

• Cover Letter-Yes

• Resume-Yes

• References-No (Can be provided at interview)

• Transcripts-No (Can be provided at interview)

Position Details

req1750

Grant Funded: No

Compensation Rate: $15.00/hour

Work Schedule: Varies Fall, Spring, and Summer provided the student is registered within that term.

Work Hours: Up to 25 hours per week

Testing: No

Targeted Hire Date: 5/20/2024

Special Instructions:

EOE, including disability and veteran