Student Affairs Assistant III

Title: Student Affairs Assistant III

Salary Range: 30,528.00

Contract Term Length: 12 Months

Standard Hours: 37.5

Work Location: On-Site

FLSA Status: Non-Exempt

College: Elizabethtown Community & Technical College

Campus Location: Elizabethtown CTC

Department: Student Affairs

Total Rewards

Elizabethtown Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:

• Exceptional health care, vision, and dental coverage for you and your family

• Tuition reimbursement/waiver for you, your spouse, and dependents

• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match

• Vacation/Sick Time

• Work-Life Balance

• 9.5 Paid Holidays

• 2 Weeks of Institutional Closing Pay (Last 2 weeks of December) for qualifying positions

• Employee Assistance Program

Job Summary

Elizabethtown Community & Technical College is seeking a Student Affairs Assistant III to provide administrative support in the Welcome Center and Admissions.

Job Duties:

• Process all incoming admissions applications and evaluate the application process for efficiency and effectiveness as the application load continues to expand.

• Assist prospective students/applicants answer questions through various communication methods.

• Process incoming transcripts and incoming admissions forms completed by students. Retrieve student's transcripts from Student Clearing House and Parchment.

• Correspond with applicants on admission status, orientation, and registration information.

• Complete data entry changes to include home campus, address, and change of major requests.

• Resolve problems and duplicate ID issues by submitting tickets to system office staff.

• Assist in planning and development of the registration process and ensure a smooth process for students.

• Assist in the coordination of office and event coverage when extended hours of operation are required and during scheduled vacations etc.

• Assist as needed in answering incoming calls, processing faxed communications and assisting walk-in guests/students.

• Assist with Blackboard Knowledge base updates, tickets, etc.

• Maintain stock of office supplies, college publications, and recruitment packets, and schedule campus tours.

• Assist with supervision of work studies and temps, workloads, timesheets, and coordination of work schedules.

• Other duties as assigned by the supervisor

Minimum Qualifications:

Associate's Degree and 3 years of related experience, or equivalent.

Preferred Qualifications:

Additional Skills Requested:

• Ability to interact with students, faculty, staff, and the public in a pleasant, tactful, and courteous manner.

• Ability to communicate effectively orally and in writing.

• Ability to work under pressure and meet deadlines.

• Ability to convey technical information and explain policies to a diverse population.

• Ability to keep accurate records and maintain confidentiality.

The position is open until filled; review begins March 4, 2024

To apply please visit: https://careers.kctcs.edu/Elizabethtown

KCTCS/ECTC is an equal opportunity employer and educational institution.

Position: 10015110