Student Accounts Specialist, Fiscal & Accounts Receivable Analyst

About Seattle Pacific University:

Founded in 1891, Seattle Pacific University has a long and distinguished history in Christian higher education. Located just minutes from downtown Seattle, SPU seeks to be a premier Christian University fully committed to engaging the culture and changing the world by graduating people of competence and character, becoming people of wisdom, and modeling grace-filled community. Seattle Pacific University seeks applicants committed to its Christian mission.

Diversity Statement

As part of our mission of cultural engagement, SPU is committed to building an excellent and diverse staff and faculty. Diversity is an ethos that is inseparable from our Christian faith. At SPU, we recognize diversity as a basic feature of God's creation and a core theme of the gospel. At the heart of our mission-centered commitment to becoming a more diverse community is a desire to represent the breadth of God's kingdom more fully.

We strive to become a workplace of choice and to recruit, develop, and retain faculty and staff who can embrace, value, and engage differences with humility and care. We invite you to join us on our journey by starting a career at SPU! Learn more about SPU's commitment to diversity and opportunities for our employees to deepen their capacity to serve our increasingly diverse student body.

Seattle Pacific University provides reasonable accommodation to applicants. If you need a reasonable accommodation for any portion of the application or hiring process please contact the Human Resources Department at (206)281-2809, or email hr@spu.edu. Notification must be given at least five (5) working days before the accommodation is needed.

Job Description:

As a member of Student Financial Services, you have a unique opportunity to impact the lives of students, their families, and colleagues, by helping to reduce barriers and assist students in reaching their educational goals. SPU employees are committed to improving the lives of others as we strive to reflect Christ in our lives and work.

SPU employees also enjoy generous benefits in an environment known for "engaging the culture and changing the world, by graduating people of competence and character, becoming people of wisdom and modeling grace-filled community!"

SPU pays the employee premium for medical, dental, and vision insurance. SPU makes contributions to an employee HSA account and to a retirement account after one year of eligibility in the plan. Tuition discount program available for the employee and qualified immediate family members, a wonderful opportunity to further your education!

A successful Student Accounts Specialist will:

• Ensure compliance by understanding, applying, and effectively communicating to students and parents, federal, state, and institutional regulations.

• Manage and become the expert for student account and financial aid processes, with high attention to detail and accuracy.

• Provide compassionate guidance and support to students and their families as they navigate the financial aid and student account processes.

• Ability to identify opportunities to implement change to better serve students and improve efficiency.

• Engage in proactive communication with past due students for delinquent accounts, administering and monitoring payment plans.

• Effectively work with people from diverse backgrounds

Requirements:

• Associate degree or equivalent experience required. Bachelor's degree preferred.

• Understanding and interest in customer service.

• Excellent written and verbal communication skills

• Ability to work within structure and deadlines in a timely manner.

• Demonstrated computer skills, including Microsoft Office software.

• Team oriented and ability to multi-task.

• A maturing and contagious Christian faith, knowledge of and willingness to actively support the Christian mission of the University and accept the lifestyle standards of the Christian community.

Additional Information:

After an initial training period, a partial hybrid remote schedule is available, employee must reside in WA state.

Annual pay: $48,418, $23.28 per hour

This is a full time position with excellent benefits. SPU pays the employee premium for medical, dental, and vision insurance. SPU makes generous contributions to an employee HSA account and a 7% contribution to a retirement account, for eligible employees, with immediate vesting in the plan. Tuition discount program (50% - 90%) available for the employee and qualified immediate family members.

Application Instructions:

If you are passionate about supporting students and contributing to their success through effective financial services, we encourage you to apply! Please submit your resume, cover letter, and any relevant certifications through the apply link. Applications will be reviewed on a rolling basis until the position is filled.