Student Accounts Specialist

Posting Details

Posting Summary

Classification Title Fiscal Technician II Classification Code AD03 Pay Band 4 Internal Title Student Accounts Specialist Department Student Accounts Position Type PCLS - Slotted Classified Full or Part Time Full-Time Basis 12 mo. Hours per week 37.5 hours per week Normal Work Schedule M-TH 8:00am-5:00pm and F 8:00am-12:30pm Does this position require driving?

No Does this position require a credit check? Yes Job Details

STUDENT ACCOUNTS SPECIALIST

Coastal Carolina University is currently accepting applications for the following position: Student Accounts Specialist in the Office of Student Accounts.

Duties include, but are not limited to:

• Performs all duties associated with the initial point of contact between students and families with the Office of Student Accounts.

• Receipting of deposits from students/family members and other departments for the University.

• Accurately communicates university and departmental policies and assists customers within the purview of Office of Student Accounts function.

• Provides exceptional customer service to all constituents, including but not limited to staff, faculty, students, visitors and the community at large while handling all constituent needs in a professional, timely and positive manner.

Requirements: A high school diploma or equivalent (GED) and three (3) years of related experience is required.

Equivalent education, training and experience may be considered. An associate's or bachelor's degree and twelve (12) credit hours in accounting/business related area and experience in a fast-paced customer service industry and/or Datatel experience preferred.

Coastal Carolina University is a public comprehensive liberal arts institution located in Conway, South Carolina, just nine miles from the Atlantic coastal resort city of Myrtle Beach. Coastal Carolina University enrolls over 10,000 students from 49 states and 55 nations. The University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award the baccalaureate and master's degrees of national and/or regional significance in the arts and sciences, business, humanities, education, and health and human services, a specialist degree in instructional technology, and PhD degrees in marine science: coastal and marine systems science and education sciences.

Coastal Carolina University is committed to fostering an environment that embraces diversity, equity and inclusion, and we seek candidates who will contribute to a climate that supports the growth and development of a diverse campus community. The University provides equal opportunity without regard to race, color, gender, gender identity, gender expression, sexual orientation, age, religion, national or ethnic origin, veteran status or disability in admissions, employment and in all of its educational programs and activities. We encourage individuals from historically underrepresented groups to apply.

How to Apply: Interested candidates may apply online at https://jobs.coastal.edu/postings/22675.

Applicants must submit a resume, and contact information for three (3) professional references. Review of applications will begin immediately and continue until the position is filled. Coastal Carolina University is an EO/AA employer.

Fiscal Technician II (AD03/61121276/FTE-S00993P), full-time position with benefits. SC State Pay Band: 04.

Salary range: $31,561.00 (minimum) - $44,977.00 (midpoint). Normal work hours are Monday through Thursday, 8:00 am to 5:00 pm, and Friday, 8:00 am to 12:30 pm. Must be flexible to meet the special scheduling needs of the university.

Required Qualifications

High School diploma or equivalent and three (3) years of related experience or equivalent combination of education, training and experience.

Preferred Qualifications

Associates or Bachelors degree and twelve credit hours in accounting/business related area. Experience in a fast paced Customer Service industry and/or Datatel experience preferred.

Licensure and/or Certification Knowledge, Skills & Abilities

Basic familiarity with financial aid sources and regulations, university housing and student activities. Computer skills including Microsoft Office Word and Excel; proficiency with email and telephone correspondence with customers.

Additional comments regarding this position

Must enjoy working in a "team" driven atmosphere and readily assist co-workers as needed in high volume times.

Mental Demands Analytical and Problem Solving, Confidentiality, Constant Interruptions, Customer Contact, Detailed Work, Language, Math, Multiple Concurrent Tasks, Reading (documents or instruments), Reasoning, Stress, Verbal Communication, Written Communication Additional Mental Demands

Ability to handle volume of tasks in a timely and efficient manner; Ability to navigate stressful or hard conversations without emotional personal impact.

Physical Demands Reaching, Sitting, Speaking, Standing, Writing Physical Demands (Elements Exposed To) None of these Listed Additional Physical Demands Please Select Any and All Equipment Needed to Perform the Duties Calculator, Cash Register, Computer and Peripheral Equipment, Copier, Fax, Credit Card Transactions, Scanner, Telephone List Any and All Additional Equipment Needed to Perform the Duties

Posting Detail Information

Posting Number FTE-S00993P Number of Vacancies 1 Desired Start Date 04/08/2024 Position End Date (if temporary) Job Open Date 03/12/2024 Job Close Date Open Until Filled Yes Special Instructions to Applicants Quicklink for Posting https://jobs.coastal.edu/postings/22675