Worcester Polytechnic Institute Worcester , MA 01601
Posted 3 weeks ago
JOB TITLE
Student Accounts Rep & University Payments Specialist (Entry Level
LOCATION
Worcester
DEPARTMENT NAME
Bursar
DIVISION NAME
Worcester Polytechnic Institute
JOB DESCRIPTION SUMMARY
Responsible for activities related to student billing and collections in the Bursar & Cashier's Office to include data entry, reviewing, and analyzing student account information, reconciliations, and other duties.
WPI is passionate about creating an inclusive workplace that promotes and values diversity. We are looking for candidates who can support our commitment to equity, diversity and inclusion.
JOB DESCRIPTION
Post cash receipts and other transactions to student accounts
Provide excellent customer service to students, parents and WPI faculty and staff via email, in person and telephone
Process incoming mail including posting all university payments
Reconcile daily cash receipts by verifying cash, checks, credit card payments
Prepare and process daily bank deposits in Workday and banking systems
Maintain voided and stop-payment checks in Workday and banking systems
Monitor and respond to Bursar email inbox
First contact for Incoming foot and phone traffic
Reconcile and prepare daily entry for all online credit card receipts; assist community with credit card refunds for online transactions
Assist Bursar's Office & Cashiering staff with various projects
Back up for Sr. Treasury Analyst for various banking tasks such as wires, cash and reporting
Weekly check printing/processing
Other duties/projects as assigned
Requirements:
High School diploma or GED and additional related coursework and/or previous work related experience
Proficient in MS Office Excel & Word
Excellent customer service skills
To apply please attach a resume and cover letter. Cover letter should include why you are interested in seeking a part-time entry level position.
FLSA STATUS
United States of America (Non-Exempt)
WPI is an Equal Opportunity Employer that actively seeks to increase the diversity of its workplace. All qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. It seeks individuals with diverse backgrounds and experiences who will contribute to a culture of creativity, collaboration, inclusion, problem solving, innovation, high performance, and change making. It is committed to maintaining a campus environment free of harassment and discrimination.
Worcester Polytechnic Institute