DLL is not your average financial services company. In fact, we're above average in almost every way. With an employee engagement score of 85% (compared to the 72% industry average), it sure seems like we're doing something right. And, while most companies survive fewer than 20 years, 2019 marked our 50th.
We collaborate with manufacturers, suppliers and businesses in more than 30 countries to enable the acquisition of equipment, technology and software that companies need to contribute meaningfully to their communities. We believe in partnering with our customers to develop innovative and sustainable financial solutions that deliver meaningful value to the world.
At DLL, we are committed to making sure that all people, regardless of their race, ethnicity, gender, sexual orientation, age, religion, physical characteristics or mental abilities, feel welcomed and encouraged to be their authentic selves. We strive to create an inclusive environment that is reflective of the communities in which we operate. Come see what all the excitement is about.
As a Structured Sales Support Analyst, you will be expected to perform transactional aspects of the structured sales support workflow from application to booking, support application and contract process, and liaise with vendor/partner/dealer operations. You will perform the following day-to-day activities:
Support application and contract process
Liaise with vendor/partner/dealer/sales reps and deal with legal insurance and tax
Perform transactional aspects of the Structured Sales Support workflow from Application to Booking
Analyze and recommend opportunities for improvement, particularly across the Application to Booking Process
Manage and convert outstanding approvals
Provide industry-specific knowledge
Create and negotiate end-user contract documentation
Meet or exceed customer service expectations
Review and prepare transactions for timely booking and funding
Monitor and analyze the performance of sales and support processes
Handle both non-standard and exceptional application
Determine pricing or documents
Bachelor's degree or equivalent work experience
Effective and efficient communication and customer service skills
Ability to review documentation and identify errors in an efficient manner
Knowledge of internal policies, rules, and regulations
Must have strong time management and organizational skills
Negotiate with customer and vendors as necessary
Two working days per year volunteering for a local charity
Health and Wellness program including healthy food, fresh Coffee Plaza, free health checks, fun health & vitality activities
Flexible hours with possibility to work from home (within job scope)
Career development opportunities: online learning, member development programs
Highly competitive benefits
DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.
DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring is subject to successful completion of a background verification and integrity check.
We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check. EOE
Please visit our website www.workingatdllgroup.com to apply online.
DLL Financial Solutions Partner