Street Team Member (Community Outreach Liaison)
Company: Dynamic Workforce Solutions
Type: Full-time, non-exempt
EXPERIENCE EXTREME CUSTOMER SERVICE
About the Company
Dynamic Workforce Solutions (DWFS) contracts with state and local entities to provide services that offer the communities we serve reliable workforce development and training solutions that result in talented, well-trained people positioned for tomorrow's jobs. Our innovative approach to delivering services, passion for the work we do and commitment to ongoing quality have defined over three decades of exceptional results.
Our people feel they are part of something way bigger than just a job. We commit to delivering Extreme Customer service in order to provide outstanding outcomes for the people and businesses we serve.
Do you enjoy community involvement and establishing relationships? In this role, you will have the opportunity to develop and implement strategic outreach methods while assisting local businesses with talent acquisition. You will serve as a liaison for establishing and cultivating relationships with, but not limited to, participants, employers, and community agencies.
Ensure that customer files and records are maintained in accordance with legal requirements and Company policies and procedures.
Acquire and maintain knowledge of market research tools and trends within the industry and/or sector to appropriately guide and direct career seekers.
You will conduct outreach presentations as needed to a wide range of audiences.
You will identify, develop, and implement strategic outreach and recruitment opportunities to ensure appropriate quality and quantity of talent is available to meet employer needs.
Connect career seekers to applicable open positions to result in long term employment.
Connect career seekers to opportunities for training and development as well as any other career center services to they may qualify for.
You will assist in all aspects of talent acquisition for local businesses including screening and assessing candidates for technical and soft skills to assess suitability and fit for assigned positions.
You will contact participants and/or employers on a regular basis to verify and document placement and retention in placed employment.
You will establish and maintain community involvement. This includes, but not limited to, participating in community events and activities to provide collaborative recruitment strategies to community partners. This may require a weekend and evening work schedule.
You will assist individuals with the understanding and completion of program enrollment.
Conduct eligibility assessments as applicable.
Education: High school diploma or GED, and 1-2 years of experience in a Workforce environment or coordination/planning experience. AA or BA preferred.
Experience: Significant demonstrable experience in business-to-business marketing or work in a community-based organization.
Skills/Abilities: Ability to clearly and concisely communicate with staff and leadership via presentations, in person, telephone, written and oral.
Excellent verbal and written communication skills including ability to do public speaking and conduct training sessions. Bilingual (Spanish/English) required. The ability to maintain confidentiality is a must.
Must have valid driver's license and adequate vehicle insurance coverage.
We believe that every role matters and that every customer, both internal and external, should feel empowered to be the best that they can be. Dynamic Workforce Solutions is a place where passion meets purpose and results in excellence.
Diversity is at the heart of our business. It is key to our people's passion for serving individuals and communities who seek to build a stronger workforce.
We strive to create a work environment that provides all our team members with equal access to information, development and opportunity. Furthermore, our commitment to diversity and inclusion is deeply rooted in the values instilled by our Four Cornerstones and commitment to Extreme Customer Service. We recognize that differences in age, race, gender, nationality, sexual orientation, physical ability, thinking style and background bring richness to our work environments.
Such differences help us connect better with the workforce development needs of people we serve in our communities. We believe that attracting, developing and retaining a base of employees that reflects the diversity of our customers is essential to our success.
To apply, go to: https://www.dwfs.us/
Dynamic Workforce Solutions is an Equal Opportunity Employer
Dynamic Workforce Solutions