Strategic Support Manager

Strategic Support Manager

Requisition ID req28635 Working Title Strategic Support Manager Position Grade 15 Position Summary

The Department of Family and Community Medicine seeks a Strategic Support Manager (1.0 FTE). This position will work with the ADOBE (Averting Disparities in Outcomes by Building Engagement) Program. The ADOBE Program was established in 2017 and is the University of New Mexico's program to identify and construct resilience among individuals and communities confronting justice and health disparities at the crossroads of medicine and law.

This position oversees the growth of ADOBE Program while maintaining fidelity to patient population and goal of strength and resiliency-based models through team building, hiring, and oversight of training for appropriate personnel. In addition, oversee the billing and collection of Medicaid payments.

Serves as a principal point of collaboration, leadership, and expertise to internal and external constituencies on professional and operational matters pertaining to the mission, goals, objectives, and work scope of ADOBE, including but not limited to: multiple UNM HSC departments, NM HSD, CYFD, APS, and other grant funders.

This position requires both insight into existing ADOBE, community, and current health system service provision models, as well as innovative approaches to solving current health service provision gaps.

This position requires comfort with presenting to a diverse audience, from community partners to the legislature. Ability to interface seamlessly with officials in the Juvenile and Young Adult Court systems, the District Attorney's Office, Human Services Department of New Mexico, officials in Bernalillo County Behavioral Health, Albuquerque Public School system, the New Mexico Department of Health, UNM Hospital, UNM Medical Group is a must.

Duties include:

• Run weekly ADOBE team meetings and quarterly ADOBE Advisory Board Meetings, collaborates to set agendas, and collaborates to enact appropriate advice.

• Ability to identify and solicit local and state funding sources for services and programs, and provides leadership in planning, development, and implementation of strategies and initiatives for generating program resources is important.

• Responsible for billing mechanisms and attending to logistics (including but not limited to identifying clinical and administrative space as team expands) within the ADOBE Program to receive bundled Medicaid reimbursement to set up an innovative solution toward sustainability for wrap-around services for high-risk families.

• Establishing and implementing short- and long-range goals for ADOBE clinical program expansions, including major research grant endeavors (NIH and others); developing and implementing objectives, policies, and operating procedures surrounding ADOBE programmatic vision; monitoring and evaluating operational effectiveness and effects changes required for improvement for ADOBE.

• Ability to oversee a team of administrators, case managers, primary care physicians and advanced practice providers, psychiatrists, therapists, and legal aids.

• Oversees organization budgets and financial projections for both internal funding as well as all grant funds.

• Manage organization direction including development, research, and clinical activities.

• Leads process improvement, quality improvement tasks and ensures compliance for the department.

• Manages HR components of recruiting, hiring, retention and performance management for all staff.

• Requirements include appropriate hiring of required personnel with expertise in budget management, constructing budgets for upcoming projects, and serving as the primary managerial point of contact.

See the Position Description for additional information.

Conditions of Employment

• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

Minimum Qualifications

Bachelor's degree; at least 3 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications

• Master's Degree or at least ten years post-baccalaureate relevant work experience.

• Familiarity with community and research partners, oversight of budget and complex financial planning, in-depth experience with team building and hiring, and ease of communication with high-ranking officials in the state.

• Experience monitoring budgets.

• Ability to train, supervise, and oversee the activities of students and staff.

• Ability to prioritize, manage, and pursue multiple projects simultaneously.

Additional Requirements This is a term position 1 year from date of hire. Renewal is based on continued grant funding. Campus Health Sciences Center (HSC) - Albuquerque, NM Department FCM/Adobe (160W) Employment Type Staff Staff Type Term - Full-Time Term End Date 03/31/2024 Status Exempt Pay Monthly: $5,456.53 - $7,810.40 Benefits Eligible This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information. ERB Statement As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid. Background Check Required Yes For Best Consideration Date 3/11/2024 Eligible for Remote Work Yes Eligible for Remote Work Statement Application Instructions

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

Please submit your cover letter and resume.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.