Strategic Program Management - Api/Wallet Solutions

Mastercard New York City , NY 10008

Posted 3 months ago

Who is Mastercard?

We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Strategic Program Management - API/Wallet Solutions

Overview

The Strategic Program Management (SPM) organization will drive a customer-focused view of developing and managing technology product roadmaps for all O&T product lines across Mastercard jointly with development and operations teams and product and regional counterparts. SPM's will also obsess about defining, measuring and communicating the value of our technology investments to our business and technology partners. This team will further embed the Technology Business Management (TBM) discipline across the company to ensure we are making business-based decisions around our solutions and investments. SPM's will also own demand intake and prioritization, investment management, capacity planning and supporting development teams with program governance and release planning.

Role

  • Lead and manage overall TBM process including technology program roadmaps, demand intake, prioritization, and capacity planning with a more "strategic lens" in conjunction with our product, regional, and technology partners.

  • Measure and highlight key KPI's to demonstrate the value created by investments in operations and technology across all programs, including operational health.

  • Manage the portfolio cost and make recommendations to senior leadership and business partners on how to reprioritize/ optimize the portfolio.

  • Manage Total Cost of Ownership (TCO) and financial forecasts (annual and quarterly) within and across all programs to drive overall delivery goals of Better, Cheaper, and Faster.

  • Manage program governance across compliance, audit, security and risk processes in partnership with Business Operations and development partners.

  • Work with business partners to align and prioritize business and technology roadmaps and develop solutions to future business opportunities by helping to define economic measures and supporting business cases.

  • Work with technology and operations partners to drive the quality, health and throughput of our platforms and our engineering organization.

All About You

  • Strong knowledge and experience in digital payments, the mobile and/or ecommerce market and technologies.

  • Demonstrated experience bringing new capabilities to market, improving operations, and driving change management.

  • Expertise in the areas of strategy, planning and project management required.

  • Strong business leadership, technology acumen, and an ability to influence at all levels.

  • High degree of independent leadership, critical thinking, communication, accountability, analytical and teamwork skills.

  • The ability to thrive in fast-paced environments while being flexible and able to handle rapidly-changing scenarios; someone who sees 'ambiguity' as an opportunity rather than a hurdle.

  • Technology Business Management (TBM), Application Lifecycle Management (ALM) and Apptio experience preferred.

  • Strong analytical/problem solving and planning skills.

  • Advanced leadership, interpersonal, communication, and negotiation skills required with a solid track record for developing internal and external relationships.

Some travel may be required.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Program Management Evangelism

Microsoft Corporation

Posted 7 days ago

VIEW JOBS 12/5/2018 12:00:00 AM 2019-03-05T00:00 Are you a passionate community manager, marketing professional or technologist with advocacy/ evangelism experience looking to step into a role where you will directly engage with online and offline technical communities, influencers and community leaders? Do you thrive in a global and remote team environment which is collaborative and fast paced? If so, the US Community Program Manager within the Microsoft Most Valuable Professionals and Regional Director Program team may be the next opportunity for you. The US Community Program Manager will provide a motivated individual an opportunity to foster engagement with leading technical community experts within the region. This front-line responsibility allows the Community Program Manager to engage with community leaders and influencers in their local geography and to work broadly across US-Canadian based Microsoft teams, our team based out of Microsoft's Corporate Headquarters, and community groups. An ideal candidate must possess the following skills: * Strong communicator who inspires leadership and community engagement. * Excellent verbal and written communication skills with experience in leading planning discussions with key stakeholders and uncovering opportunities. * Fluent in English. Fluent in French is a plus. * Strong networking and relationship management skills. * Strategic thinking and analytical skills. * Data driven approach. * Ability to engage with a wide range of audiences (from customers up to senior management). * Ability to think creatively and challenge the status quo. * 5+ years related experience in community engagement or related role. * Experience working across different cultures and business environments. * Organized, detail-oriented, and driven self-starter who can develop and communicate clear plan. * Ability to travel an estimated 10-25% of time. The following skills and capabilities are highly desirable for the role: * Deep understanding and passion for technology and technical audiences. * General understanding of the Microsoft Developer and IT Ecosystem and compete environment. * Experience with leading Microsoft and/or non-Microsoft communities (OSS, Android, iOS, AWS, etc). * Bachelor's degree in Business, Marketing, or Computer Science. #APEXawesomejobs #APEXawesomejobsPM Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Here are some key responsibilities of a Community Program Manager: * Deliver community success within US guided by the Program strategy * Identify leading technical community experts to join the Programs and manage award program renewals for existing technical experts. * Ensure the quality of our program members continues to rise, meeting new strategic business priorities, and set the highest bar for our customers and communities. * Develop an inclusive process, gathering feedback, nominations, requirements and ideas from all relevant stakeholders. * Ensure there are focused, and actionable community engagement plans for US and Canada which are aligned across our community-facing programs. * Advocate on behalf of members of the program and be an influential voice within the program team. * Manage ongoing communication and engagement with members of the programs and serve as the primary relationship manager. * Plan, organize and support the execution of MVP-sponsored community events in major cities in US and Canada. * Partner with field marketing and business development teams to identify and cultivate high-value and connected experiences and engagement opportunities for community experts. * Track, promote and report on success of community efforts. Microsoft Corporation New York City NY

Strategic Program Management - Api/Wallet Solutions

Mastercard